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Super User
Super User

No data in analytics (admin.powerplatform.microsoft.com)

One of our clients is seeing no analytics data (in admin.powerplatform.microsoft.com) despite having multiple powerapps in active use in this environment and analytics having shown previously here for these apps .

 

Anyone have thoughts on why this is?

 

Blank Analytcs.png

4 REPLIES 4
Community Support Team
Community Support Team

Re: No data in analytics (admin.powerplatform.microsoft.com)

Hi @PaulD1 ,

No anyone have access to see the apps' analytics.

For now, only PowerApps administrators can use the PowerApps Admin center.

What's more, the license shoule be P2.

Please check whether this user is this environment's administrator and whether his account is P2.

Here's a doc about the requirments of using PowerApps Admin Analytics for your reference:

https://powerapps.microsoft.com/en-us/blog/powerapps-admin-analytics-get-an-enterprise-wide-view-2/

 

 

Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Super User
Super User

Re: No data in analytics (admin.powerplatform.microsoft.com)

Hi @v-yutliu-msft 

The user checking the analytics is licensed as P2. Oddly, he used to be able to see analytics. Apparently the charts stopped updating last month and now that more than 28 days have past, no data is showing at all.

Thanks, Paul

Super User
Super User

Re: No data in analytics (admin.powerplatform.microsoft.com)

Going into the Analytics (Preview) as the App Owner is also showing no data even though the 'Data refereshed' label shows today's date and the App is in daily use by 30+ users at the moment.

GopinathP
Level: Power Up

Re: No data in analytics (admin.powerplatform.microsoft.com)

Due to upstream "Environment Provisioning" enhancements excluded some environments out of the Analytics Pipe. This issue has been fixed 10 days ago. KIndly verify once and update us your tenant information in case continue  to see "No Data" issue. 

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