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Donwong
Level: Powered On

Serious bugs of Powerapps app on Surface Go

Frustrated with Surface Go. I downloaded Powerapps from Microsoft Store on a few new Surface Go.

 

Found two very serious issues.

 

1. Pen Input doesn't work well. Customers cannot write their signature smoothly at all. They can write the first stroke, then second stroke doesn't work, third stroke ok for 1 second, then no working again. 

2. Text input box alignment is incorrect. It is set to be right aligned but on Surface go powerapps app the text is displayed outside the boundry of the text input box, until backspace is pressed the text appears again.

 

 

 

 

 

8 REPLIES 8
Community Support Team
Community Support Team

Re: Serious bugs of Powerapps app on Surface Go

Thanks for reporting this.

 

I will forwad this from my side and post back if I got any response back.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Donwong
Level: Powered On

Re: Serious bugs of Powerapps app on Surface Go

Please refer to this video. 

 

https://youtu.be/b1Qf6YaMThI

Community Support Team
Community Support Team

Re: Serious bugs of Powerapps app on Surface Go

Hi @Donwong,

 

Please check the update, response from PowerApps Staff :

"

The Pen control has a special mode in Windows Player that is optimized for stylus (pen) input. It supports smoothing of strokes and erasing paths. Unfortunately, this is using a legacy API and touch/mouse support is not smooth. The workaround is to use the web version of PowerApps.

 

The TextInput about text alignment has been reported occasionally, but we were not able to reproduce. We will try to procure a Surface Go for testing.

"

 

Regards,

Michael

 

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Donwong
Level: Powered On

Re: Serious bugs of Powerapps app on Surface Go

The stylus pen has the same problem. 

Donwong
Level: Powered On

Re: Serious bugs of Powerapps app on Surface Go

Alignment issue is very easy to replicated. Please see attachment. 

 

Just a simple number input box. 

Donwong
Level: Powered On

Re: Serious bugs of Powerapps app on Surface Go

When running Powerapps in web version, the touch screen keyboard will cover the lower half of the screen which makes user can't see what they are typing. 

 

Web version is not a work around of the input bug, it makes user experience even worse.

 

Please fix the bug.

 

Donwong
Level: Powered On

Re: Serious bugs of Powerapps app on Surface Go

Look like no solution at all.
TopShelf-MSFT
Level 10

Re: Serious bugs of Powerapps app on Surface Go

hi @Donwong I'm very sorry you're experiencing this issue. I will forward this to my team and follow up.

 

@TopShelf-MSFT

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