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Kryger
Level: Powered On

Sharing with External Users - Is this really the correct way?

Hi

 

I'm trying to share a app with an external user. I'm having no problem sharing the app and the user receives the app invite without any problems. However he cannot see the app on his phone or in dynamics home. The only way he can gain access is by typing the URL for the app into a browser.

 

Is this really correct, that you can only share an app with a URL and not directly into an external users Powerapps "app"?

 

Best regards

Christian

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Sharing with External Users - Is this really the correct way?

Hi @Kryger ,

I think it is the current limit on sharing app with guest users in PowerApps. I afraid that there is no way to achieve your needs in PowerApps currently.

 

In addition, there is no special "guest app" section within powerapps to see the app currently. If you would like this feature to be added in PowerApps, please submit an idea to PowerApps Ideas Forum:

https://powerusers.microsoft.com/t5/PowerApps-Ideas/idb-p/PowerAppsIdeas

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
Community Support Team
Community Support Team

Re: Sharing with External Users - Is this really the correct way?

Hi @Kryger ,

Does the Guest user take a try to sign out his PowerApps Mobile App, and sign in again?

Does this shared app show up within the PowerApps Portal (https://make.powerapps.com) of the Guest user?

 

Any user that has accessed an canvas app, on their mobile device, that’s published in an Azure AD tenant that isn’t their home tenant must sign-out of PowerApps and sign back in to PowerApps Mobile.

Please check the following article for more details:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/share-app#in-powerapps-mobile-how-does-...

 

If the issue still exists, I afraid this feature has not been supported within PowerApps. Please consider submit an idea to PowerApps Ideas Forum:

https://powerusers.microsoft.com/t5/PowerApps-Ideas/idb-p/PowerAppsIdeas

Note: If the shared app is shown up within the PowerApps Portal (https://make.powerapps.com) of the Guest user, it would also shown up within the guest user's PowerApps Mobile App

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Kryger
Level: Powered On

Re: Sharing with External Users - Is this really the correct way?

Hi @v-xida-msft 

 

The problem we are experiencing is that when the external user log into the powerapps portal he can't see the app we shared with him. On mobile he can't see it either, no matter if he logs out and in again. However if he opens the invite link he can see the app, but all his own apps then disappears. If he then logs out and in again, then he can see his own apps, but not the external app.

 

So the external user has access, but it is just a weird way to go to the app for him. Or do he need to go to some special "guest app" section within powerapps to see the app? (it is not appearing in shared with me or all apps sections)

 

Kind regards
Christian

Community Support Team
Community Support Team

Re: Sharing with External Users - Is this really the correct way?

Hi @Kryger ,

I think it is the current limit on sharing app with guest users in PowerApps. I afraid that there is no way to achieve your needs in PowerApps currently.

 

In addition, there is no special "guest app" section within powerapps to see the app currently. If you would like this feature to be added in PowerApps, please submit an idea to PowerApps Ideas Forum:

https://powerusers.microsoft.com/t5/PowerApps-Ideas/idb-p/PowerAppsIdeas

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Kryger
Level: Powered On

Re: Sharing with External Users - Is this really the correct way?

Thanks for the help @v-xida-msft I will post it on the ideas forum.

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