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josnayo2
Level: Powered On

Unknown user - SharePoint customize form

When a user try to open a PowerApps customized form in a SharePoint list I got this error.

I cleaned the cache and history browser. Also tried with Chrome, Edge, IE.

Also added Powerapps sites as truested sites.

 

Can PowerApps can gets blocked somehow? 

 

Error detail:

 

Unknown user

 

Identificador de sesión: ddf3af35-65fc-4ed6-be05-f2619db2cb5d

 

4 REPLIES 4
Super User
Super User

Re: Unknown user - SharePoint customize form

Have you had the user log into PowerApps itself to make sure there isn't an issue with there license?



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josnayo2
Level: Powered On

Re: Unknown user - SharePoint customize form

He can login in PowerApps and when he tries to create an app shows a message that to try later and cannot create the app.
Community Support Team
Community Support Team

Re: Unknown user - SharePoint customize form

Hi @josnayo2 ,

Pease check:

1)whether the user's licence can open a PowerApps customized form in a SharePoint list?

2)whether the user has permission to have access to the form?

What's more, you could try to sign out and sign in again later to see whether it works.

If this issue still exists, you could ask for help:

https://powerapps.microsoft.com/en-us/support/

 

 

Best regards,

Community Support Team _ Phoebe Liu

 

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
TopShelf-MSFT
Level 10

Re: Unknown user - SharePoint customize form

Thanks for posting in the community @josnayo2 - can you review the above reply and update the thread if it was helpful?

 

Thank you,

 

@TopShelf-MSFT 

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