Hello I have problems with installing the on-premises data gateway, I had this gateway installed but I needed to uninstall it because it was giving me problems, now when I try to install it again it throws the next error.
Please, I need a solution for this because production environment is stopped because of this.
The error message translate into the following message:
No se puede iniciar el servicio PBIEgwService en el equipo
Ei servicio no respondio a tiempo a la solicitud de inicio o de control
Can not start the PBIEgwService service on the computer
The service did not respond in time to the start or control request
As suggested by @VincentM, please open Services.msc (just type services.msc in the search box, then press enter), check to see if the following service is running:
If not, click to Start this service and then check to see if issue could be resolved.
Community Support Team _ Michael Shao If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.