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Helper I
Helper I

A customized form in a SharePoint List doesn't display properly

I have created a list and then customized the form but when I click new to open the form, it sometimes open "scrunched up". My testers are experiencing this as well. It happens about 50% of the time.


Does anyone know why this occurs and how to fix the issue?


Thanks in advance for any assistance.

Community Support
Community Support

Hi @jjohnson ,


Please answer below questions first:

1. Is this happening to all lists? Please try with another list.

2. Please try to change another web browser/device to test.

3. Does this issue only occur when you select New button? What if you select the Edit button? 

4. Customize in PowerApps and check if below formulas are correct:

 On SharePointIntegration control:

  • OnNew – Set(SharePointFormMode, "CreateForm"); NewForm(CreateItemForm); Navigate(CreateScreen, ScreenTransition.None)

  • OnEdit – Set(SharePointFormMode, "EditForm"); EditForm(EditItemForm); Navigate(EditScreen, ScreenTransition.None)

  • OnView – Set(SharePointFormMode, "ShowForm"); ViewForm(ShowItemForm); Navigate(ShowScreen, ScreenTransition.None)




Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Not applicable

Thanks for posting this question @jjohnson - can you review the questions above and update the thread when you have a chance?


Thank you,



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