Adaptive Card - "Unable to reach app. Please Try again"

[ARAlmac]

Hi,

We have an invoice approval PowerApp that sends adaptive cards to users for approval of the invoice.

Suddenly today a couple of users and only a couple of cards are not allowing the user to action:

No changes have been made to the flow since production a few months back.

Any particular reason for this starting to occur?

Thanks

[FCGALLEG]

Hi ARAlmac,

Is the issue solved? it is very weird, my recommendation is to open a support ticket.

Thanks,

Javier

[ARAlmac]

@FCGALLEG 

Apologies only getting back around to this now and I appreciate the response!

It is still occuring but on a very scarce basis.

The fix is just to re-send the adaptive card back out again for that record and the card actions after that.

Have you seen any more scenarios of it?..

I will be sure to mention it in my next support case with Microsoft

Aaron