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seanjmiller
New Member

Add Attachment from Form results in 'Something went wrong'

I have hundreds of users and only a few of them are reporting that they can not attach files and receive the 'Something went wrong' message. I am stumped? Any help would be greatly appreciated.

 

seanjmiller_0-1612355794729.png

seanjmiller_1-1612355899153.png

 

2 REPLIES 2
joeinmay
Resolver II
Resolver II

Check the attachment properties:

 

joeinmay_0-1612358985704.png

 

Thanks joeinmay I should have mentioned these properties.

Also the file is on the local drive and is small < 2 MB.

seanjmiller_0-1612359863411.png

 

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