I am brand new to PowerApps (about a week in to using it) and am attempting to edit the Service Desk Template to utilize for our team. I'd like to be able to input a flow that sends out an email to the assignee. I found a video (https://powerapps.microsoft.com/en-us/guided-learning/learning-case-app-add-source/) showing how to do so, but I can't seem to figure out how to add the Common Data Source data connection to a preexisting app template. When I click add data source, the Common Data Source option is not available to me. Is there something I'm missing or does anyone have any tips on how to connect this?
Do you happen to know, i am also using the service desk template.
I would like to send an email when a user clicks on the ASSIGNEE on the Assign to page.
I edited the powerapp excel file to only display 3 users. But in power apps it only allows me to configure SEND EMAIL to the top user. Any idea how to edit this for the remaining user on my assign to page?