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Frequent Visitor

Adding data source error: the request was not sent or no response was received from the server. check your internet connection.

Hi guys,


I am getting a error when connecting to a data source. When trying to refresh or adding a new data source it is giving the following error:


the request was not sent or no response was received from the server. check your internet connection.


When trying with a different account on a different browser it is giving the same error.

















Does some know a solution? Thank you for your interest in advance.


Well...Worked like a charm on the another computer. So it's absolutely computer specific.


I've got a few different accounts for our different clients...I wonder if that's the issue? I'm hoping this can be fixed/we can find a workaround.


Similar to the other individual above, I've restarted, cleared cache etc.  I even tried signing out of all my other accounts, and opening other Office 365 apps just to sign in.

Frequent Visitor

Interesting to hear that I am not the only one with this problem. I'm using a different computer right now and everything is working fine. However, this is not a convenient solution, because I have to work on two different computers now. I tried every possible way like different browser and network, but nothing resolves the issue.


If we cannot fix this issue, is there a way to alert Microsoft about this issue?

Helper III
Helper III

Definately would be in favor of alerting Microsoft - not convenient working on a different computer. I've never alerted Microsoft of anything...I'll poke around for a few minutes to see what I can find...

Try and submit one through 365 Admin Center if you have access. Was gonna try and submit a service request through my 365 portal but looks like you can't submit more than one.

As a workaround for working on 2 computers you can use Chrome Remote Desktop. You can also use Mouse without Borders as well to use one mouse/keyboard between two computer

Helper III
Helper III

Thanks VIP567 - submitted here -

Hey @Specoop just wanted to follow up see if you got a response from MS?



Quick update - it's basically more issues found, none resolved - New SharePoint issues -my SharePoint pages aren't loading



I'm getting SharePoint Foundation Errors

3.jpgI'm getting other errors when uploading documents.

Comply EHS Demo.url.jpg


The Microsoft PowerApps Helpdesk Team asked me to submit a new ticket with SharePoint so I did...Again, no issues with PowerApps or SharePoint on different computers. I'll let you know if I find a resolution.

Frequent Visitor

I resolved the issue by deleting Bitdefender Antivirus Free edition from my computer. After this removal, PowerApps worked without any issues again.

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