After reaching max records limit, how can I submit form ?

[Ethan_R]

Hi everyone,

Currently I'm facing a critical issue.

So I have a canvas power app where is loaded with max capacity of records (Around 2000+).

Everything works fine except when I submit a form. The record entry is not getting created.

Whereas there's no issue in viewing records.

Now can anyone let me know how can I insert new record after I hit delegation ?

Since the same app on different environment containing less amount of data is working seamlessly. 

But on production having a lot of data is not allowing to create data.

What the issue can anyone let me know what's the fix in this situation ?

Thanks 

[RandyHayes]

@Ethan_R 

Submitting forms or any other actions that create new records are not governed by record limits.  You can have (and I certainly do) massive lists with tens of thousands or records and create new records with forms all day long.

Your problem is something else in your app.  Can you do a monitor on the app and see what is occurring when you do a SubmitForm?

[Ethan_R]

Hi @RandyHayes ,

Sure I've tested and used monitor.

I found that records got created and tried with few selective team members.

So 4/5 Users got their records created but 1 did not.

There's no security roles issue since everyone has equal access on the app.

What could be the possible reason that record doesn't gets created at times ?

[RandyHayes · Accepted solution]

@Ethan_R 

Were you able to monitor with the user that was not able to create?  That might give some more details on the problem.

Also, are you catching the success and failure in your form?  You should be utilizing the OnSuccess and OnFailure actions on the form to, at the very least, provide some diagnostic feedback - such as a Notify function to indicate which was hit.  If you find then that the one user that cannot gets a failure notice, then you can look at the Errors collection on the datasource in the app and return the error that is happening.

[Ethan_R]

Thanks a lot @RandyHayes ,

I have no clue but the form worked after multiple attempts. 

Its just power app stuff....

[RandyHayes]

@Ethan_R 

Hmmm, that does happen sometimes.  I'd still make sure you have some formulas in the OnSuccess and OnFailure to catch any failures at least.

Glad things are progressing now...