cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
itsmeqp
Level: Powered On

An error occurred on the server. Server Response: Not a valid connector Error response.

Between 3:00 PM EST and 4:00 PM EST on Sept 13th, our applications stopped working and are experiencing the error:

An error occurred on the server. Server Response: Not a valid connector Error response.

Our applications are using SPO lists as data sources.


When I am in the PowerApps studio and try to refresh the data connection that was flagged, I get a "Try again" message

I checked the SharePoint sites that were being used every so often and they were accessible, but there were a couple minutes where they were showing the 403 Forbidden error. Once the sites became available again, the applications began to work again.

The issue seemed to have gone away on its own without any changes on our side. Is there any explanations for what caused the outage? The 365 Admin Center did not report anything in the Service Health menu and nothing is shown on the PowerApps support page. Is there a better way to understand or report these issues or get better visibility to these issues? It's frustrating to be in the dark, with no control or insight, and no information to tell the end users what happened, then for it all to magically work again.

 

1 REPLY 1
Power Apps Staff sriniD
Power Apps Staff

Re: An error occurred on the server. Server Response: Not a valid connector Error response.

@itsmeqp apologize for inconvenience. Can you provide sessionId of the your app, will try to track down errors you got hit.

Helpful resources

Announcements
Better Together’ Contest Finalists Announced!

'Better Together’ Contest Finalists Announced!

Congrats to the finalists of our ‘Better Together’-themed T-shirt design contest! Click for the top entries.

thirdimage

Power Apps Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

sixthImage

Join THE global Microsoft Power Platform event series

Attend for two days of expert-led learning and innovation on topics like AI and Analytics, powered by Dynamic Communities

Power Platform 2019 release wave 2 plan

Power Platform 2019 release wave 2 plan

Features releasing from October 2019 through March 2020

thirdimage

Microsoft Business Applications Virtual Launch

Join us for the Microsoft Business Applications Virtual Launch Event on Thursday, April 2, 2020, at 8:00 AM PST.

thirdimage

Community Summit North America

Innovate, Collaborate, Grow - The top training and networking event across the globe for Microsoft Business Applications

Top Solution Authors
Top Kudoed Authors
Users online (6,827)