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Helper I
Helper I

Android Camera not working on Barcode App

Hi,

We have developed a barcode scanning app where when you select the scan button the camera opens up and allows user to scan barcode. This was working fine but now when selecting the scan button there is an error message reading "Sorry, the Android camera encountered a problem.You may need to restart the device." However users that try this same feature with iPhone don't seem to have this problem.

 

I have restarted the device,checked camera permissions,updated powerapps,republished the app, and still nothing seems to be working.

 

 

2 REPLIES 2
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Resident Rockstar
Resident Rockstar

Re: Android Camera not working on Barcode App

Looks like you're running an old version of Android. What version are you running and what is the device?

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Helper I
Helper I

Re: Android Camera not working on Barcode App

Software Version is G973USQS3CTA3 and Hardware Version is REV1.0. The device is an S10 Galaxy 

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