Showing results for 
Search instead for 
Did you mean: 
Advocate II
Advocate II

Android issue with buttons stay "pressed" with selected fill colour displaying after click release

More info on post at ..


..which for some reason I couldn't reply to .. @Anonymous @AlexElderton 


I investigated this on my device(s) and initially thought it was due to the version of PowerApps app on the device (Android - iOS seems ok) as previously working apps were not showing this issue and had an older device which was working ok but which had been turned off for ages so had older version of PowerApps app on it. So tried back loading previous versions of PowerApps onto device(s) with issues one by one to see which version had started the problem but .. surprise surprise, when I'd got back to the same version that was on the old phone the problem was still there! So same PowerApps version on two different (similar model) Android phone one working and one not (well showing the issue).
So checking the Android software on each they appeared the same version although slightly different build version(s) with issue one having a later Android security update so thought that might be issue so decided to try to revert the phone back to it's original firmware but was having a bit of an issue doing that and as part of doing that had to to a "hard reset"/wipe to factory settings which left the device with same build version as before (with the issue) but not it wasn't showing the issue!!!! So loaded the latest version of PowerApps app on it and it worked fine too!!!!
So whilst I don't have the answer (yet), it's not related to either the PowerApps version or the Android version/build but seems to be something that occurs either - after a period of time of the phone/Android running (don't think it's that .. or .. some other app/software initialled on the device that's affecting it it some way (???) .. or .. ???
Has any body else got any clues on this or experiencing the same symptoms? Any help much appreciated to hunt down the issue as whatever it is is likely to affect many users of Android devices so be good to find what exactly the situation is that causes the problem.
Thanks Derek

Community Support
Community Support

Hi @DerekPapworth 


What's the version of your Android PowerApps mobile app?

I'm using 3.20041.18, but I cannot repro the issue

Hi @SteveYao 


Currently I have 3.20043.15 but I can understand if you can't repro the issue as mentioned I had the issue on one device but after a phone reset the issue isn't there now on that device but still exists on another device that hasn't had full reset (main phone so reluctant to do that).


And with other testing I did before and after it appears to be an issue that appears either "after a while" or perhaps with certain other software or updates affecting it perhaps as phone mentioned above was working all all, then when I noticed the issue recently on my main device I found the other phone had it too but as I say, after full reset (back to factory defaults) it disappeared.


I cam't imagine how other software/apps on the device might cause it but can only assume it's that but any thoughts/ideas on what else it maybe really appreciated!



Hi @DerekPapworth 


I think the reason why it works after you reset your phone is that you have a fresh Android system and every app inside running fast, and that time not many apps installed on your phone after you reset it.

Frequent Visitor

We have a similar issue with our Samsung Android tablets.

We pursued this with Microsoft's tech support and they concluded the issue is a bug with the Samsung Tablets (in our instance).

Response from the Product Team:

After investigation, product team clarified that the issue is from the Samsung and not from the PowerApps so you may need to file a bug with Samsung support for this issue, as we don’t have any control on it.


  1. Here are the steps suggested by product team –
  2. Try updating the devices that have this problem. Not just system updates, but also the Chrome browser app and Android System Web View.
  3. User can also try to switch web View implementation.
  4. Go to Android Settings ->System -> Developer options (can be enabled by tapping build number 7 times: see -> web View implementation -> pick a different one. Not all devices may have this option.
  5. You can also try rolling back to an older version of Samsung firmware.


Power Apps is based on web technologies. These technologies are based on industry standards and Power Apps should behave consistently everywhere. However, these standards may not be implemented correctly by manufacturers and web engine developers.


On Android, Power Apps uses the Chrome browser engine to display buttons. For this issue, the device was not telling Power Apps that the user had lifted the finger, causing it to be stuck in a pressed state. There is little we can do other than to let Samsung and Google know about the issue. Usually, we try to find workarounds while the manufacturers fix their bugs, but it is not technically feasible in this case.

Helper V
Helper V

Hello, I've just discovered that I've got the same issue. From the computer the buttons behave as expected but on the mobile device (Samsung Galaxy S9 Android 10 - Security Patch 01 October 2020) the issue presents itself after pressing the button after the 3rd or so times. Going back to previous screen and returning to desired screen sets the button back to normal however after pressing it again, this time only once, the issue occurs. 

Thinking we'll have to hard code the behavior for the button? In the interim, busy downloading the security patch 01 November 2020 for Android 10 to see it if it helps.

Helper V
Helper V

    • Continuing on the issue on the mobile device....
    • The security patch was installed to the latest. Opened the powerapp and it seemed to have fixed it but it occurred after the 17th time. 

    • Closed and reopened - The issue occurred on the 7th time.
    • Cleared the powerapps cache - The issue occurred on the 3rd time, etc
    • I'm calling it "holrel". Hold the button for a few milliseconds and release just under a second seems to do the trick.

    As soon as the issue occurs I revert to "Holrel", hold the button for a few milliseconds and release just under a second does the trick.

    Guess what I'm telling my clients..... start learning "Holrel" 😏

Helpful resources


Power Platform Connections Ep 14 | J. Panchal | Thursday, 18 May 2023

Episode Fourteen of Power Platform Connections sees David Warner and Hugo Bernier talk to Microsoft PM Jocelyn Panchal, alongside the latest news, videos, product reviews, and community blogs.   Use the hashtag #PowerPlatformConnects on social media for a chance to have your work featured on the show.      Show schedule in this episode:  00:00 Cold Open 00:32 Show Intro 01:10 Jocelyn Panchal Interview 24:10 Blogs & Articles 29:50 Outro & Bloopers  Check out the blogs and articles featured in this week’s episode:;focus=STRATP_com_cm4all_wdn_Flatpress_42136159&path=?x=entry:entry230511-101930#C_STRATP_com_cm4all_wdn_Flatpress_42136159__-anchor  @NathLeenders  @MrKeithAtherton  @MrCaptainKarim @pranavkhuranauk  @thevictordantas  Action requested: Feel free to provide feedback on how we can make our community more inclusive and diverse.  This episode premiered live on our YouTube at 12pm PST on Thursday 18th May 2023.  Video series available at Power Platform Community YouTube channel.  Upcoming events:  Power Apps Developers Summit – May 19-20th - London European Power Platform conference – Jun. 20-22nd - Dublin Microsoft Power Platform Conference – Oct. 3-5th - Las Vegas  Join our Communities:  Power Apps Community Power Automate Community Power Virtual Agents Community Power Pages Community  If you’d like to hear from a specific community member in an upcoming recording and/or have specific questions for the Power Platform Connections team, please let us know. We will do our best to address all your requests or questions.   

May 2023 Community Newsletter and Upcoming Events

Welcome to our May 2023 Community Newsletter, where we'll be highlighting the latest news, releases, upcoming events, and the great work of our members inside the Biz Apps communities. If you're new to this LinkedIn group, be sure to subscribe here in the News & Announcements to stay up to date with the latest news from our ever-growing membership network who "changed the way they thought about code".       LATEST NEWS "Mondays at Microsoft" LIVE on LinkedIn - 8am PST - Monday 15th May  - Grab your Monday morning coffee and come join Principal Program Managers Heather Cook and Karuana Gatimu for the premiere episode of "Mondays at Microsoft"! This show will kick off the launch of the new Microsoft Community LinkedIn channel and cover a whole host of hot topics from across the #PowerPlatform, #ModernWork, #Dynamics365, #AI, and everything in-between. Just click the image below to register and come join the team LIVE on Monday 15th May 2023 at 8am PST. Hope to see you there!     Executive Keynote | Microsoft Customer Success Day CVP for Business Applications & Platform, Charles Lamanna, shares the latest #BusinessApplications product enhancements and updates to help customers achieve their business outcomes.     S01E13 Power Platform Connections - 12pm PST - Thursday 11th May Episode Thirteen of Power Platform Connections sees Hugo Bernier take a deep dive into the mind of co-host David Warner II, alongside the reviewing the great work of Dennis Goedegebuure, Keith Atherton, Michael Megel, Cat Schneider, and more. Click below to subscribe and get notified, with David and Hugo LIVE in the YouTube chat from 12pm PST. And use the hashtag #PowerPlatformConnects on social media for a chance to have your work featured on the show.     UPCOMING EVENTS   European Power Platform Conference - early bird ticket sale ends! The European Power Platform Conference early bird ticket sale ends on Friday 12th May 2023! #EPPC23 brings together the Microsoft Power Platform Communities for three days of unrivaled days in-person learning, connections and inspiration, featuring three inspirational keynotes, six expert full-day tutorials, and over eighty-five specialist sessions, with guest speakers including April Dunnam, Dona Sarkar, Ilya Fainberg, Janet Robb, Daniel Laskewitz, Rui Santos, Jens Christian Schrøder, Marco Rocca, and many more. Deep dive into the latest product advancements as you hear from some of the brightest minds in the #PowerApps space. Click here to book your ticket today and save!      DynamicMinds Conference - Slovenia - 22-24th May 2023 It's not long now until the DynamicsMinds Conference, which takes place in Slovenia on 22nd - 24th May, 2023 - where brilliant minds meet, mingle & share! This great Power Platform and Dynamics 365 Conference features a whole host of amazing speakers, including the likes of Georg Glantschnig, Dona Sarkar, Tommy Skaue, Monique Hayward, Aleksandar Totovic, Rachel Profitt, Aurélien CLERE, Ana Inés Urrutia de Souza, Luca Pellegrini, Bostjan Golob, Shannon Mullins, Elena Baeva, Ivan Ficko, Guro Faller, Vivian Voss, Andrew Bibby, Tricia Sinclair, Roger Gilchrist, Sara Lagerquist, Steve Mordue, and many more. Click here: DynamicsMinds Conference for more info on what is sure an amazing community conference covering all aspects of Power Platform and beyond.    Days of Knowledge Conference in Denmark - 1-2nd June 2023 Check out 'Days of Knowledge', a Directions 4 Partners conference on 1st-2nd June in Odense, Denmark, which focuses on educating employees, sharing knowledge and upgrading Business Central professionals. This fantastic two-day conference offers a combination of training sessions and workshops - all with Business Central and related products as the main topic. There's a great list of industry experts sharing their knowledge, including Iona V., Bert Verbeek, Liza Juhlin, Douglas Romão, Carolina Edvinsson, Kim Dalsgaard Christensen, Inga Sartauskaite, Peik Bech-Andersen, Shannon Mullins, James Crowter, Mona Borksted Nielsen, Renato Fajdiga, Vivian Voss, Sven Noomen, Paulien Buskens, Andri Már Helgason, Kayleen Hannigan, Freddy Kristiansen, Signe Agerbo, Luc van Vugt, and many more. If you want to meet industry experts, gain an advantage in the SMB-market, and acquire new knowledge about Microsoft Dynamics Business Central, click here Days of Knowledge Conference in Denmark to buy your ticket today!   COMMUNITY HIGHLIGHTS Check out our top Super and Community Users reaching new levels! These hardworking members are posting, answering questions, kudos, and providing top solutions in their communities.   Power Apps:  Super Users: @WarrenBelz, @LaurensM  @BCBuizer  Community Users:  @Amik@ @mmollet, @Cr1t    Power Automate:  Super Users: @Expiscornovus , @grantjenkins, @abm  Community Users: @Nived_Nambiar, @ManishSolanki    Power Virtual Agents:  Super Users: @Pstork1, @Expiscornovus  Community Users: @JoseA, @fernandosilva, @angerfire1213    Power Pages: Super Users: @ragavanrajan  Community Users: @Fubar, @Madhankumar_L,@gospa  LATEST COMMUNITY BLOG ARTICLES  Power Apps Community Blog  Power Automate Community Blog  Power Virtual Agents Community Blog  Power Pages Community Blog  Check out 'Using the Community' for more helpful tips and information:  Power Apps , Power Automate, Power Virtual Agents, Power Pages 

Microsoft Power Platform Conference | Registration Open | Oct. 3-5 2023

We are so excited to see you for the Microsoft Power Platform Conference in Las Vegas October 3-5 2023! But first, let's take a look back at some fun moments and the best community in tech from MPPC 2022 in Orlando, Florida.   Featuring guest speakers such as Charles Lamanna, Heather Cook, Julie Strauss, Nirav Shah, Ryan Cunningham, Sangya Singh, Stephen Siciliano, Hugo Bernier and many more.   Register today:   

Check out the new Power Platform Communities Front Door Experience!

We are excited to share the ‘Power Platform Communities Front Door’ experience with you!   Front Door brings together content from all the Power Platform communities into a single place for our community members, customers and low-code, no-code enthusiasts to learn, share and engage with peers, advocates, community program managers and our product team members. There are a host of features and new capabilities now available on Power Platform Communities Front Door to make content more discoverable for all power product community users which includes ForumsUser GroupsEventsCommunity highlightsCommunity by numbersLinks to all communities Users can see top discussions from across all the Power Platform communities and easily navigate to the latest or trending posts for further interaction. Additionally, they can filter to individual products as well.       Users can filter and browse the user group events from all power platform products with feature parity to existing community user group experience and added filtering capabilities.     Users can now explore user groups on the Power Platform Front Door landing page with capability to view all products in Power Platform.    Explore Power Platform Communities Front Door today. Visit Power Platform Community Front door to easily navigate to the different product communities, view a roll up of user groups, events and forums.

Welcome to the Power Apps Community

Welcome! Congratulations on joining the Microsoft Power Apps community! You are now a part of a vibrant group of peers and industry experts who are here to network, share knowledge, and even have a little fun! Now that you are a member, you can enjoy the following resources:   The Microsoft Power Apps Community Forums If you are looking for support with any part of Microsoft Power Apps, our forums are the place to go. They are titled "Get Help with Microsoft Power Apps " and there you will find thousands of technical professionals with years of experience who are ready and eager to answer your questions. You now have the ability to post, reply and give "kudos" on the Power Apps community forums! Make sure you conduct a quick search before creating a new post because your question may have already been asked and answered!   Microsoft Power Apps IdeasDo you have an idea to improve the Microsoft Power Apps experience, or a feature request for future product updates? Then the "Power Apps Ideas" section is where you can contribute your suggestions and vote for ideas posted by other community members. We constantly look to the most voted Ideas when planning updates, so your suggestions and votes will always make a difference.   Community Blog & NewsOver the years, more than 600 Power Apps Community Blog Articles have been written and published by our thriving community. Our community members have learned some excellent tips and have keen insights on building Power Apps. On the Power Apps Community Blog, read the latest Power Apps related posts from our community blog authors around the world. Let us know if you would like to become an author and contribute your own writing — everything Power Apps related is welcome!   Power Apps Samples, Learning and Videos GalleriesOur galleries have a little bit of everything to do with Power Apps. Our galleries are great for finding inspiration for your next app or component. You can view, comment and kudo the apps and component gallery to see what others have created! Or share Power Apps that you have created with other Power Apps enthusiasts. Along with all of that awesome content, there is the Power Apps Community Video & MBAS gallery where you can watch tutorials and demos by Microsoft staff, partners, and community gurus in our community video gallery.   Again, we are excited to welcome you to the Microsoft Power Apps community family! Whether you are brand new to the world of process automation or you are a seasoned Power Apps veteran. Our goal is to shape the community to be your ‘go to’ for support, networking, education, inspiration and encouragement as we enjoy this adventure together!   Let us know in the Community Feedback if you have any questions or comments about your community experience.To learn more about the community and your account be sure to visit our Community Support Area boards to learn more! We look forward to seeing you in the Power Apps Community!The Power Apps Team

Top Solution Authors
Top Kudoed Authors
Users online (3,592)