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Helper II
Helper II

App Isn't Working


One of my app user getting below error. We have tried clear cache, another browser, allow cookies on the browsers, signin-signout options. But anyone didn't work. 

Other users who I have shared the app have no problem with the app, they can see.

By the way I have embedded app into powerbi. 





Responsive Resident
Responsive Resident

@ByzKzlky plenty of people since yesterday seeing this issue. there's 4 or 5 threads about this but yet no answer.


I'm also experiencing the same, some people can't access my apps and they see exactly the same you show on your image.


Here's the things I've noticed:


5 users in total can't access


A- 2 users who can't access the app are users I have added yesterday

B- 3 users who can't access the app have not logged into the app in over 30 days.


Can you confirm if you are using Premium connectors?


Here are some other threads:


@RandyHayes  Any idea why this would happen? is it something you've experienced before?

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