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Anonymous
Not applicable

App Stopped Working, Refresh your Browser.

Hi Everyone, 

I have been having an issue with Sharepoint - PowerApps forms since 2 weeks. 

all my apps stopped working and showing the message: This app stopped working. Try refreshing your browser.

 

powerapps comm.PNG

 

 

 

 

I referred to this post https://powerusers.microsoft.com/t5/Creating-Apps/This-app-stopped-working-Try-refreshing-your-brows... but this isn't my case. 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

Re: App Stopped Working, Refresh your Browser.

Hi everyone,

I contacted Microsoft and they resolved the issue, the problem was my PC, I had to rebuild it and everything worked perfect after that!!

 

 

Thank you guys very much,

Rahma

View solution in original post

8 REPLIES 8
mr-dang Community Champion
Community Champion

Re: App Stopped Working, Refresh your Browser.

Hi @Anonymous,

It is unfortunate this is happening. It looks like you are using PowerApps for a SharePoint Form.

 

For situations like this, you may want to grab a session id number:

https://powerusers.microsoft.com/t5/General-Discussion/How-do-I-retrieve-a-Session-ID/td-p/41043

 

This number can help the staff member find out more about your instance.

 

Some things I might try in the near term:

  • Clear your cache--it's possible it's running on old cache
  • Try another browser to see if it's a browser issue
  • Sign out and sign back in--it can be a credentialing issue

Let me know once you have a session ID number or if any of the solutions above worked.

 

Mr. Dang

 

____________________

Microsoft Employee
@8bitclassroom
Community Support
Community Support

Re: App Stopped Working, Refresh your Browser.

Hi @Anonymous,

 

Could you please share a bit more about your scenario?

Do you create a PowerApps app for your SP list?

 

I have made a test on my side and don't have the issue that you mentioned. Please check if you have deleted the associated PowerApps app from your PowerApps environment.

 

Please take a try to clear cache of your browser and try the app again within your SP list, check if the issue still exists.

 

In addition, you could also take a try to re-create a new PowerApps app for this SP list on your side, then check if the issue is solved.

 

Best regards,

Kris

 

 

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Re: App Stopped Working, Refresh your Browser.

Hi everyone,

I contacted Microsoft and they resolved the issue, the problem was my PC, I had to rebuild it and everything worked perfect after that!!

 

 

Thank you guys very much,

Rahma

View solution in original post

Highlighted
WebMobileTech
New Member

Re: App Stopped Working, Refresh your Browser.

Based on fun experiences, this error is often related to the user using a Chrome web browser where a "block third party cookies" setting is set to Yes...

 

Solve this now by jumping through the error icon on the top right in the Chrome browser >> Show cookies and other site data >> View blocked >> and click Allow next to the Azure item.

 

This resolution works especially when logging the user into another channel (like the PowerApps mobile app or PA editor) works fine. 

 

Please LIKE this if it solves your issue (please login to the community if you need to first), I need the encouragement to post more 🙂

 

Enjoy

mr-dang Community Champion
Community Champion

Re: App Stopped Working, Refresh your Browser.

@WebMobileTech, thank you for sharing a resolution to issues like this. I look forward to seeing you share more of what you've learned in PowerApps 🙂

Microsoft Employee
@8bitclassroom
globUSA
Frequent Visitor

Re: App Stopped Working, Refresh your Browser.

Thank you for the suggestion!

 

I used it Microsoft Edge... after changing Cookies to "Don't block cookies", the PowerApps worked.Cookies in Edge.png

U_Idigoras Helper I
Helper I

Re: App Stopped Working, Refresh your Browser.

I know it's and old post but I run into this problem too.

What do you mean by 'I had to rebuild it (your PC)'? Upgrading the hardware?

jgonzalez Advocate I
Advocate I

Re: App Stopped Working, Refresh your Browser.

I have Fair AdBlocker chrome extension and soon as I whitelisted apps.powreapps.com, it worked.

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