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ChrisHH
Level: Powered On

App isn't opening correctly

Published a new version of my app today and it isnt opening from any source, just a continual load.

 

Any ideas/help?

 

Session ID: 3dee1a51-235b-464a-8eb5-37fa91081f7f

5 REPLIES 5
ChrisHH
Level: Powered On

Re: App isn't opening correctly

web browser.PNGEditor.PNG

ChrisHH
Level: Powered On

Re: App isn't opening correctly

The app won't load on mobile or web (I think it must time out?), but in the editor it loads for a good 30 mins before actually opening. How can I solve this?

mr-dang
Level 10

Re: App isn't opening correctly

Hi Chris,

Sorry you are experiencing this. Thanks for providing the session id right away--that is very helpful in gleaning information. I've been able to peek at the session details and have sent the information to the team. 

 

I'll update you as I get new details.

 

Mr. Dang

Microsoft Employee
@8bitclassroom
Power Automate Staff Audrie-MSFT
Power Automate Staff

Re: App isn't opening correctly

Thank you for your patience. As you know, we've scheduled a 10:00AM with you to discuss, and our team is currently reviewing the msapp files you supplied to us.

 

Again, thank you for your patience,

Audrie

ChrisHH
Level: Powered On

Re: App isn't opening correctly

Whilst this still hasnt been fixed I have found that after duplicating the current working version of my app (PowerApps release 3.18062.26) and saving it on the new powerapps release of 3.18064.24 the app does not load (like in the screenshots above).

 

Is there anyway I can save a PowerApp on a previous PowerApp version? This would most likely solve my issue and allow me to bring out new updates.

 

 

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