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Advocate II
Advocate II

App not loading...

When I select an app built in PowerApps, it remains on the loading screen and I have even just updated my app but it's not working. What do I do?
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Advocate II
Advocate II

Re: App not loading...


Session ID: 7d833093-447d-4bba-8858-1989e89bf09f
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Community Support
Community Support

Re: App not loading...

Hi @eopara,

 

Is this happening to all your apps or just this specific one? Would you please also try to change other browsers to have a try? Also, try to clear cache and test again.

 

If the issue is this app specific, please share more detailed configuration of this app.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Advocate II
Advocate II

Re: App not loading...

Yeah! All my apps.

Was using the PowerApps on Android directly.

I have cleared the cache but still didn't work.

Installed latest updates; yet it failed to load yesterday.

Tried moving around thinking it could be network reception issues, but that still didn't solve it.

What could be wrong?

 

Though today, on getting to the office, using the Wifi in the office, it worked but the app was built to work both in online and offline situations, so I'm still worried that it could happen to users.

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Advocate II
Advocate II

Re: App not loading...

So i noticed something.

When I switched to mobile data, my app remains at the ...Loading Screen... (see attachment).

But as soon as I connect to a Wifi connection and restart the app, it works.

What could be wrong?

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