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Helper III
Helper III

App with PowerBI tiles doesn't load content

Hi guys

 

I have a little problem with PowerApps and PowerBI.

As you can see in the video below, I have a couple of PowerBI tiles in a PowerApps app. PowerApps uses an Excel sheet on OneDrive for the visualisation.

The problem is that the tiles don't load properly. When the content is nearly loaded, the whole app kinda like refreshes. (I have never seen this before that the whole app refreshes).

This only happens on my iPad. When I open the app on my computer, everything works fine.

 

The tiles are dark grey because I made the background of the screen dark grey.

 

Does anybody know how to fix this problem?

 

Thank you.

 

ezgif-5-f73c8335115b.gif

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Community Support
Community Support

Hi @katunar ,

 

I have made a simple test on my side, and don't have issue you mentioned.

It seems that there are many of tiles in your apps. It is possible that the restart was caused by heavy app load.

Can you try reducing it a little bit and see if they load successfully.

 

Best regards,

Sik

View solution in original post

2 REPLIES 2
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Community Support
Community Support

Hi @katunar ,

 

I have made a simple test on my side, and don't have issue you mentioned.

It seems that there are many of tiles in your apps. It is possible that the restart was caused by heavy app load.

Can you try reducing it a little bit and see if they load successfully.

 

Best regards,

Sik

View solution in original post

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Hi @v-siky-msft 

 

I already fixed the issue. As you said, there was just to much traffic on one screen. I had about 10 PBI tiled on one screen. That seems too much for mobile.
The limit seems to be at 9 tiles on one screen, everything above will cause the problem I had (at least in my app that's the limit).

 

But thank you anyway for your advice!

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