Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

App works properly on Phone but not tablet


I am having an odd problem. I made an app for a tablet and I have been messing with it all along on my phone and have no problem but when I try to use it on the tablet (intended device) it is kicking me back to the home screen when I am on my pic screen. My pic screen capture 14 photos it only allows me to take 9 pictures and then kicks me out to my home screen. 

Like I said the actual functionality of the app is fine. I have been using it on my phone for the past couple of months with no problem it lets me take all 14 pics.

I have tried multiple ipads and they all vary in how many pics I can take but none let me take all 14.

Any ideas of why this would be occurring?

Community Support
Community Support

Hi @jessicairis10 ,

Could you tell me 

1) how do you capture photos? using camera control?

2)what do you mean about "take 9 pictures and then kicks me out to my home screen"? 

3)do the 9 photo update to your data source successfully?

Could you show me more datails about this problem, like pictures, formulas, etc?

Please check your system whether meet the requirments:




Best regards,

Community Support Team _ Phoebe Liu

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thank you for your reply @v-yutliu-msft 🙂

1. Yes, camera control
2. It'll just take the photos and then a loading circle comes out and it kicks me back to the dashboard I created.
3. No, the 9 photos do not get submitted. 
Screen Shot 2019-05-17 at 2.29.13 PM.png

@jessicairis10 Can you please provide me the session Id of the repro. What type of tablet you are using? How much RAM it supports, it all matter when you working with images and dtata.

Frequent Visitor

Turns out when I turned off the "Improved App Rendering" on Advanced App Settings it fixed the issue. 

I am just now worried because it says it will be going away soon, but it was the only solution for me!

@jessicairis10  Thanks for updating. It's okay to right now but we are not encourage to disable the setting because some of other features may not work for you. Currently, we are investigating the crash with high priority, able to provide fix soon.

Helpful resources

UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

Welcome Super Users.jpg

Super User Season 2

Congratulations, the new Super User Season 2 for 2021 has started!

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Users online (2,285)