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WILDLIFEOFFICER
New Member

Append Comments vanishing

Hi, I have been working on a Power App to feed data into a SharePoint list. The Power App is extremely crucial to our business process. Unfortunately I don’t have the knowledge or skills (I am an amateur) around some of the issues that we are experiencing and was hoping to get some help in this space to troubleshoot or advice about what has gone wrong so it can be rectified.

Background is the SharePoint list is a register for all our wildlife enquiries and I created the Power App which has the ability to be more efficient when collecting information instead of using the SharePoint list form. This is where lies my issues

 

  • I have created appended comments in the Power App (I used the same steps as Reza Dorrani -https://www.youtube.com/watch?v=hzLEecSpmFo) however they seem to disappear whenever the entry is saved and the user clicks the 'edit all' form and either edits a field or not then hits save without adding a comment. I have worked out a workaround which the user MUST add a comment whenever they hit the edit all button after the case has been created.
  • There is another issue where all the comments that are saved throughout the history of the entry they will disappear whenever an attachment is added to the entry after the entry has been created. Attachments and comments save on initial entry creation.

If anyone can help please. 

1 ACCEPTED SOLUTION

Accepted Solutions
JayMagness
Solution Sage
Solution Sage

I got on a team's call with this user, and we went over many things, but the end result is the notes are now going to be part of a separate SharePoint list to allow for better tracking and imaging etc. Also, they are looking into using Powerapps more after we built a few demonstration applications in the meeting.

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5 REPLIES 5
JayMagness
Solution Sage
Solution Sage

I got on a team's call with this user, and we went over many things, but the end result is the notes are now going to be part of a separate SharePoint list to allow for better tracking and imaging etc. Also, they are looking into using Powerapps more after we built a few demonstration applications in the meeting.

KalaiX
Frequent Visitor

Hi, I’m at my wits end with the same issue. I can’t find a single solution of the same issue you described. I’ve watched Reza’s tutorials, Shane Young (Powerapps911) and neither of them build this append function for an app similar to mine. I built a multi-screen app that is patched to submit all at once. I’ve included a notes page since the project involves a ton of detailed record keeping. Appended notes save but the minute an edit is made to any other part of the form, those appended notes are gone from power apps; not from the source, just power apps. I’ve spent months trying to resolve it or find a workaround but nothing. Is the separate comments/notes list related to your main list and does it seem to work well?

Hi KalaiX, The standard append comments works well in the standard sharepoint list however i want some extra features that the standard sharepoint list cant give me eg drag and drop attachments. I tried creating a power apps feature to have the append comments and the drag and drop attachments feature but it seems to be one or the other. i have resorted to going back to standard sharepoint where i know the append comments work. the comments is related to the main list. sorry i couldnt help.

mc98
Frequent Visitor

Hello, I found an answer for this in another post, and it seems to be working. It is a lot easier than it sounds because this is simply a bug

 

https://powerusers.microsoft.com/t5/Building-Power-Apps/Attachments-Removing-Comments/td-p/1298656

KalaiX
Frequent Visitor

Thank you so much!  I'll give this a try!

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