Dears,
Please need help in auto assigning tickets, Thanks
for example in category set to Server in Createnewticket form
Auto Assign it to User4@example.com in Editticket form
Solved! Go to Solution.
Hi @AhmadHammoud85 ,
I assume Category is dropdown field and Assigned to is the text field in your canvas app. if my assumption is correct then you can achieve the requested functionality as below:
onChange property of Dropdown write expression as :
Switch(dropdown1.selected.value,"Server",Set(varAssignedTo,"UserServer@email.com","Printer",Set(varAssignedTo,"UserPrinter@email.com",.............)
you can add as many as required.
In the Text property of Assigned to component set it as varAssignedTo.
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if this answers your question mark it as verified and give it a thumbsup
Regards,
Pavan Kumar Garlapati
Hi @AhmadHammoud85 ,
I assume Category is dropdown field and Assigned to is the text field in your canvas app. if my assumption is correct then you can achieve the requested functionality as below:
onChange property of Dropdown write expression as :
Switch(dropdown1.selected.value,"Server",Set(varAssignedTo,"UserServer@email.com","Printer",Set(varAssignedTo,"UserPrinter@email.com",.............)
you can add as many as required.
In the Text property of Assigned to component set it as varAssignedTo.
-------------------------------------------------------------------------------------------
if this answers your question mark it as verified and give it a thumbsup
Regards,
Pavan Kumar Garlapati
@PavanKumarThanks for your prompt replay
in my case:
Form1 Createticket: Category type is a combobox in a card
Form2 Edit Ticket: Assigned to also combobox in a card and searchable to get emails
Can we set the assigned to values on change to the list in sharepoint?
Aprreciate your help
Regards,
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