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jswartz
New Member

Bad Gateway Error and Users Getting Username and Password Incorrect.

Hello, 

 

Getting bad gateway errors, authentication errors and users getting incorrect username or password.   I saw a thread earlier today said that Azure AD was having trouble communicating, but can't seem to find that thread again.  Anyone else having trouble and/or any update?

1 ACCEPTED SOLUTION

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No longer issue, we found a previous post that seemed to be the root cause, but then found it to be within gateway authentication. 

Thank you. 

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Erlandcrf
Microsoft
Microsoft

@jswartz 

Does this issue it's still happening to you?

Was your Gateway working fine before? Any new configuration on VPN? It's this affecting all the users?

At the moment we don't have a report from Azure AD issues, but in case this problem it's still affecting you maybe the best would be to submit a support ticket and get them to help you review possible causes.

 

Thanks.

No longer issue, we found a previous post that seemed to be the root cause, but then found it to be within gateway authentication. 

Thank you. 

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