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sk881209
Level: Powered On

Barcode Camera issue

Surface Pro 4 (Win10 1709) + Powerapps Studio (2.0.770)

App: Portrait

Surface Pro 4: Landscape

 

I'm making a barcode scanner.

In edit mode previews, both camera displays correctly.

But when running the app, camera image reversal and mirroring.

(Android phone & Iphone/ipad image displays correctly.)

 
Similar problems:
 
The problem seems to have been long,
but still unresolved.
 
 
 
12 REPLIES 12
Power Apps Staff tahoon
Power Apps Staff

Re: Barcode Camera issue

Hi  @sk881209, are you using the front or rear camera? One thing to try is to change the Camera id used.

wz366
Level: Powered On

Re: Barcode Camera issue

What is the version of the PowerApps player you are using?

sk881209
Level: Powered On

Re: Barcode Camera issue

@tahoon

Manily the rear camera. I have set toggle control to switch camera id.

Camera id: 0(front) 1(rear) 2(external usb camera),all have been tried.

 

Edit mode everything's fine.

Running at app mode,camera image reversal and mirroring.

 

I have another windows tablet(ASUS VivoTab Note 8),same problem.

 

@wz366

Windows app & Andoroid app both are 2.0.770

keep updated,should be the latest version.

 

 App mode.jpgApp modeedit mode.jpgEdit modeedit mode preview.jpgEdit mode preview

 
 
 
 
Power Apps Staff tahoon
Power Apps Staff

Re: Barcode Camera issue

Thanks you for providing the screenshots and detailed information. Looks like there is no quick workaround in this case. It's tricky to diagnose as it only happens on certain devices in certain settings. We are aware of similar incidents and are actively tracking this defect.

sk881209
Level: Powered On

Re: Barcode Camera issue

Thanks for your replay.

 

I've tried one more device -- Lenovo Helix,same problem.

 

So far,all my Windows platform devices have the same problem.

Is this really not a common problem on Windows platform devices?

 
Power Apps Staff tahoon
Power Apps Staff

Re: Barcode Camera issue

I've heard of the problem on a few Windows laptops with built-in cameras. The main usage scenario is on Android and iOS phones, and there are comparatively fewer problems, anecdotally. If you are using a Windows computer, another thing to try is an external USB camera (or a different one).

Gillette
Level: Powered On

Re: Barcode Camera issue

We (my school teachers) are still having this issue.

looks like a possible easy fix, plus if there could be a control to modify the flipped image, that would be great.

i have seem to isolate it in my post a few weeks ago here on the web end using chrome dev tools:

https://powerusers.microsoft.com/t5/General-Discussion/BUG-Camera-Barcode-Found-Solution-for-laptop-...

 

Hopefully, a fix very soon, i hope.

Power Apps Staff tahoon
Power Apps Staff

Re: Barcode Camera issue

We might consider adding options to flip and rotate the image to fit users' needs. However, I do not have a timeline for this.

BrownMango69
Level: Powered On

Re: Barcode Camera issue

I'm still seeing this issue when using the barcode scanner on my iPad. Has a decision been made to fix or add options to flip the image?

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