Showing results for 
Search instead for 
Did you mean: 
Kudo Kingpin
Kudo Kingpin

Bug report: On screen keyboard issues on Surface Pro as well as an iPad

I came across a strange problem when using on-screen  keyboards both on a Surface Pro 3, as well as on an iPad. In the case of theiPad, in a large multiline text field, there is a significant delay from the time you start typing to the time when the text appears on the screen, this only happens when you first load up the screen, subsequently it returns to normal behaviour.


The same thing happens quite often with a Surface Pro 3 (on-screen keyboard mode), at one point when I closed the on-screen keyboard, the portion of the screen that was previously covered by the on-screen keyboard was completely blank i.e. white. Even when I exited the app, the Power Apps studio also only showed half the screen.


Unfortunately it did not occu to me to note the session details. i'll do so if it happens again, but the screen delay happens quite often when typing with an on-screen keyboard.

Community Support
Community Support

Re: Bug report: On screen keyboard issues on Surface Pro as well as an iPad

Hi UB400,


I cannot reproduce your issue on my iPad. Please make sure that your iOS is the newest version as well as PowerApps version(2.0.592).


At the same time, if the issue happens again, please record or capture the session ID and upload here, so that I will help to report your issue to the product team.




Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Check this Out

Helpful information

Featuring samples like Return to the Workplace and Emergency Response Applications

August 2020 Community Challenge: Can You Solve These?

August 2020 Community Challenge: Can You Solve These?

We're excited to announce our first cross-community 'Can You Solve These?' challenge!


Return to Workplace

Reopen responsibly, monitor intelligently, and protect continuously with solutions for a safer work environment.


Super Users Coming in August

We are excited for the next Super User season.


Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021

Top Solution Authors
Top Kudoed Authors
Users online (8,111)