Camera not showing in PowerApps

[TimoVerbrugghe]

Hi everyone,

Trying out PowerApps on 2 android devices: OnePlus 6T with Android 9.0 and ZTE Axon 7 with Android 7.1.1, on both devices, my camera control is not showing the camera, instead it's stuck on a play button. Tried reinstalling the PowerApps app, checked permissions and reformatted the phone: any other ideas?

Thanks

[iAm_ManCat]

Hi @TimoVerbrugghe

Is the camera control enabled and do you have a variable or trigger changing that anywhere?

Cheers,

@iAm_ManCat

[mobaky · Accepted solution]

Hello @TimoVerbrugghe,

Have you tried republishing the app with the latest version? I was able to reproduce the issue on my personal device (OnePlus 6) with an app that was published a while back but it worked fine when I republished. Let me know if this works for you.

[v-xida-msft]

Hi @TimoVerbrugghe,

I have made a test on my side, and don't have the issue that you mentioned.

Please check if you have disabled the Camera control within your app. In other words, please check if you have set the DisplayMode property of the Camera control to DisplayMode.Disabled or DisplayMode.View.

Please also check if the PowerApps Mobile App in your Android device is the latest version, if not, please upgrade it into the latest version, then try your app again, check if the issue is solved.

You could also consider take a try to re-publish your app or re-create a new app, then try your app again to check if the issue still exists.

If the issue still exists, please consider take a try to submit an assisted support ticket through the following link:

https://powerapps.microsoft.com/en-us/support/pro/

Best regards,

Kris

[TimoVerbrugghe]

Hi everyone,

Thanks for the suggestions! Can confirm that it indeed sometimes worked with certain apps and sometimes it didn't. Unfortunately do not have permission to republish the apps I want to use myself but will get in contact with the owner of the app to ask for republication.