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AnthoynGalle
Regular Visitor

Camercontrol not working on newest Huawei Update

Hi, ill build a App with the Textrecognizer Function. My power app that has been running flawless for 2 Weeks is now having a issue for Huawei devices. Today i get the newest Huawei Update
Build: 10.0.0.16(C432E3R1P3)
Emui Version: 10.0.0
Android Version: 10

if i would take a image with the Textrecognizer it shows me the Camerasymbol. If i push it nothing happens anymore. Ill tried following Solutions, but this Way´s won´t fix the Issue.
- App Relaunching

- Clear Cache

- Relogin in Powerapps

- Restart the Mobilephone

- Reinstall Powerapps

- checked permissions for Powerapps

 

On the Webversion run the App flawless, on Mobiledevices Like Google Nexus running flawless. Any suggestions?

 

Thanks in advance!

 

P.S.: Add a Image Camerafunction doesn´t work too!!!

2 REPLIES 2
WarrenBelz
Super User
Super User

Hi @AnthoynGalle ,

Might be the same issue as Samsung S10 phones.

Have a read of this post of mine - the second last item from me.

Please let me know if this is the issue.

 

Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs Up.

v-xida-msft
Community Support
Community Support

Hi @AnthoynGalle ,

Please make sure the version of PowerApps Mobile App has been upgrade to the latest version in your Android device.

 

If the issue still exists, please consider submit an assisted support ticket through the following link:

https://powerapps.microsoft.com/en-us/support/pro

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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