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SarathBabu1050
Regular Visitor

Can MS Flow approval request be changed after a mail for approval is sent

Hey guys! I've built a Canvas Application that lists all the pending approvals(and these can be approved within the app) and a MS Flow which sends a mail to a user regarding an approval(the user can accept/reject).  My doubt is considering this scenario: a Approval request mail is sent to a user; and the same user approves the request from the canvas application. Can the approve/reject mail be modified in such a way that the user cannot do an approval action as it is already done from the canvas application.

1 ACCEPTED SOLUTION

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@SarathBabu1050 ,

No you can not modify an approval already sent to the user or even stop it. Another disadvantage of Approval, among the many many advantages, is that the Approval expires in 28-29 days if the didn’t took an action.

You can reconsider your solution and use an Outlook adaptive card and a flow triggered by http request from this adaptive card. In this flow you can check if the user already took an action in this matter and prepare your response in consequence.

Hope it helps !

View solution in original post

3 REPLIES 3
v-qiaqi-msft
Community Support
Community Support

Hi @SarathBabu1050,

Do you want to change the prevent the same request being approved twice?

Could you please tell me that how you trigger the approval in the canvas app, update the Dataverse table Approval?

 

 

Best Regards,
Qi

Hey @v-qiaqi-msft ! Preventing the same request from approving twice is one of the challenges, but the main problem being how can the sent approval request in the mail be modified IF the approval is already done via the canvas app. The canvas app has a approve button that triggers a flow in MS Flow. That flow in turn updates the record in the Dataverse table.

@SarathBabu1050 ,

No you can not modify an approval already sent to the user or even stop it. Another disadvantage of Approval, among the many many advantages, is that the Approval expires in 28-29 days if the didn’t took an action.

You can reconsider your solution and use an Outlook adaptive card and a flow triggered by http request from this adaptive card. In this flow you can check if the user already took an action in this matter and prepare your response in consequence.

Hope it helps !

View solution in original post

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