I have been using Premises Gateway to connect Sql Server before (everything was working well)
But from 2 or 3 week ago, my canvas app could not connect to Sql Server.
When I checked this connection from detail, I realized that no gateway shown on select box.
I searched for some solution and do that
- Uninstall old gateway
- Download latest gateway version to re-install.
But I met several problem.
- After gateway was installed, I went to Data>Gateways then no one display here (default environment).
When I create connection to Sql Server from canvas app. I have seen the gateway. But when I clicked create button.
I got a new error message : We were`re able to add this connection. Please try again
I also uploaded images bellow.
Please help me fix that 😄
I hope get your help. Thanks
p/s: I think my English not good so I hope you can understand that I said
Hi @chithanh1012 ,
Which type of On-premise data Gateway do you install? On-premises Data Gateway or On-premises Data Gateway (presonal mode)?
Do you mean that the installed On-premises Data gateway could not be seen within your PowerApps (Data>Gateways)?
I have made a test on my side, and don't have the issue that you mentioned. Please check if the On-premises Gateway is installed in your Default Environment or other Environment.
Currently, the On-premises Data Gateway could be installed in Non-Default Environment, please check the following article:
In addition, please also make sure the region where you installed the gateway matches the region of your Power Automate/Power Apps environment.
If the issue still exists, please consider submit an assisted support ticket through the following link:
Thanks for your response.
> Which type of On-premise data Gateway do you install? On-premises Data Gateway or On-premises Data Gateway (presonal mode)?
I installed On-premises Data Gateway
>Do you mean that the installed On-premises Data gateway could not be seen within your PowerApps (Data>Gateways)?
>In addition, please also make sure the region where you installed the gateway matches the region of your Power Automate/Power Apps environment.
I also checked it and it' match
My problem was that I had installed the gateway and used it before, but suddenly it didn't work anymore.
when I checked, the gateway not shown in PowerApps > Date> Gateways but it shown in 2 place.(please see images)
・Admin center / Data gateway
・Canvas app / Views / ...Sql Server/ New connection
But when I created connection, I got a error message
I hope to get your help.
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