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pal95
Helper IV
Helper IV

Can't find apps on Powerapps app - IOS

Hi,

I have the following issue:

We added a guest to our organization through Azure AD and shared our SharePoint database with him as well.

We sent him an invitation to PowerApps App, he received it on his email, then he clicked on the "Open my App" button in his email message and the app was opened on his iPhone correctly through Safari. We asked him to download the PowerApps app, he did it and then he opened the PowerApps App, but he is unable to see the app we sent to him. He is refreshing the app, we are sending him an app invitation again and nothing changes.

Any suggestions on what can be wrong? It is really frustrating.

6 REPLIES 6
jlindstrom
Super User
Super User

Have him open the link from the invitation again on his phone, it should the launch the app in the power apps app. Also if he can open the app in browser, have him copy the url

and open it on his phone and it should launch in the app.

 

 

To be clear - he can open the app through a web browser and it is what happens when he clicks on the invitation link. For some reason, when he choose "open in PowerApps"; the app says the same as is on the attached image.

Are you sure he is logged in to PowerApps using the same credentials as the address to which you shared the app?

Hi,

Originally he wasn't, but then he logged into a correct email. So I am pretty sure he is on the right account.

Have him log in to home.dynamics.com on computer browser and click the refresh button on the top of the page. Sometimes there is caching happening and if he can see the app there it should also show on the phone app

Hi,

He says he cannot find the app at home.dynamics.com on a computer browser.

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