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Level: Power Up

Can't find results...

Hi all,


I've used an app template to set up a feedback questionnaire which runs when I send the link to people but it doesn't seem to be recording their responses anywhere and I can't work out why not or what I need to do next.

I'm sorry this is probably a very basic question but I figured using a template would make it all work without my having to have too much technical knowledge.


Thanks in advance 

Community Support Team
Community Support Team

Re: Can't find results...

Hi AliceLM,


When you create an app from template, you will be asked to specify a storage account such as Dropbox, One Drive, etc. Which one have you specified?

Have you shared the app with your users? You will have to share the app with “Can edit” or “Can use” permission so that your users can run the app on their side.

Please check this doc about sharing an app for more details:

Before you share an app, you will also share the data source. If your app is created from template, then all the data should be saved on an Excel table. You also need to share the Excel table to users so that the app can run as you expect.

About how to share Excel data used by your app, please check here for a reference:

I assume that this documentation could also be a reference for you, please see if for more details:

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Level: Power Up

Re: Can't find results...

Hi Mabel


Sadly it didn't, I set all the documents to share and got some colleagues to test. Whilst they could complete the survey the Excel spreadsheet where the results should be was not updating.


Afraid to say I've given up which is a shame as it would have been the perfect solution for us. 


Thanks for trying. 

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