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Kudo Kingpin
Kudo Kingpin

Can't log in on Android device using Multitactor authentication



Stuck logging in to PowerApps on Android device when multifactor authentication is required.  I am able to enter in the code and hit verify button ( see attachment) but then it just hangs on this screen.  I hit "sign in another way" link and it just returns to this screen with allowing a code to been entered ( exact same screen) and entering the code screen blinks and hangs so cannot log in to PowerApps on an Android device.


If you enter he wrong code you get a message saying wrong code


This same set of screens DOES work on a PC so issue with the Android PowerApps authentication for MFA - 


Issue is with entering the MFA proper code...  Just hangs and am locked out of all PowerApps on Android - HELP!





Kudo Kingpin
Kudo Kingpin

Update T

urned off multifactor authentication and reinstalled PowerApps on phone ( and restarted phone) and can now log in... 


So issue here with MFA on android devices - this is a GoDadday O365 tenant so maybe that is also part of it..  who knows


Curious if anyone else has seen this issue







I am glad you were able to get a solution here for your issue. I'll talk with a few people and see what I can find. This might be a known issue but if not it may need to be something we need to investigate. Thanks for your post!








Community Support Team _ Alex Rezac
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