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Kudo Kingpin
Kudo Kingpin

Can't log in on Android device using Multitactor authentication

TOTALLY DOWN AND LOCKED OUT 

screen2.png

Stuck logging in to PowerApps on Android device when multifactor authentication is required.  I am able to enter in the code and hit verify button ( see attachment) but then it just hangs on this screen.  I hit "sign in another way" link and it just returns to this screen with allowing a code to been entered ( exact same screen) and entering the code screen blinks and hangs so cannot log in to PowerApps on an Android device.

 

If you enter he wrong code you get a message saying wrong code

 

This same set of screens DOES work on a PC so issue with the Android PowerApps authentication for MFA - 

 

Issue is with entering the MFA proper code...  Just hangs and am locked out of all PowerApps on Android - HELP!

 

 

 

 

2 REPLIES 2
Kudo Kingpin
Kudo Kingpin

Update T

urned off multifactor authentication and reinstalled PowerApps on phone ( and restarted phone) and can now log in... 

 

So issue here with MFA on android devices - this is a GoDadday O365 tenant so maybe that is also part of it..  who knows

 

Curious if anyone else has seen this issue

 

 

 

 

Hi,

 

I am glad you were able to get a solution here for your issue. I'll talk with a few people and see what I can find. This might be a known issue but if not it may need to be something we need to investigate. Thanks for your post!

 

Regards,

 

Alex

 

-------

 

Community Support Team _ Alex Rezac
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