Cannnot see new gateway

[Anonymous]

Hello everyone! Simple question - What would be one of the reasons a gateway could not be found when using PowerApps? One of our network administrators installed one on a server and no one can see it in PowerApps.

[mogulman]

What happens when you test gateway connection?

[v-xida-msft · Accepted solution]

Hi @Anonymous ,

Does the network administrator share the new installed On-premises Data Gateway (within the server) with you?

Do you want to use the new installed On-premises Data Gateway in the server within other machines?

The On-premises Data Gateway within PowerApps/MS Flow is recognized as a Client Service/Windows service. If you sign in PowerApps/MS Flow within the server, then create a On-premises connection (e.g. On-premises SQL Server connection), you could see this new installed On-premises Data Gateway directly.

If you want to use the new installed On-premises Data Gateway within other machines (your personal machine, not the server), the network administrators must share this On-premises Data Gateway through PowerApps portal/MS Flow portal to you in the server.

More details about sharing On-premises Data Gateway, please check the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/share-app-resources#on-premises-data-gateways

Best regards,