cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Anonymous
Not applicable

Cannnot see new gateway

Hello everyone! Simple question - What would be one of the reasons a gateway could not be found when using PowerApps? One of our network administrators installed one on a server and no one can see it in PowerApps.

1 ACCEPTED SOLUTION

Accepted Solutions
v-xida-msft
Community Support
Community Support

Hi @Anonymous ,

Does the network administrator share the new installed On-premises Data Gateway (within the server) with you?

Do you want to use the new installed On-premises Data Gateway in the server within other machines?

 

The On-premises Data Gateway within PowerApps/MS Flow is recognized as a Client Service/Windows service. If you sign in PowerApps/MS Flow within the server, then create a On-premises connection (e.g. On-premises SQL Server connection), you could see this new installed On-premises Data Gateway directly.

 

If you want to use the new installed On-premises Data Gateway within other machines (your personal machine, not the server), the network administrators must share this On-premises Data Gateway through PowerApps portal/MS Flow portal to you in the server.

More details about sharing On-premises Data Gateway, please check the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/share-app-resources#on-premises-data-gateways6.JPG

 

7.JPG

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
mogulman
Impactful Individual
Impactful Individual

What happens when you test gateway connection?

 

Gateway.png

v-xida-msft
Community Support
Community Support

Hi @Anonymous ,

Does the network administrator share the new installed On-premises Data Gateway (within the server) with you?

Do you want to use the new installed On-premises Data Gateway in the server within other machines?

 

The On-premises Data Gateway within PowerApps/MS Flow is recognized as a Client Service/Windows service. If you sign in PowerApps/MS Flow within the server, then create a On-premises connection (e.g. On-premises SQL Server connection), you could see this new installed On-premises Data Gateway directly.

 

If you want to use the new installed On-premises Data Gateway within other machines (your personal machine, not the server), the network administrators must share this On-premises Data Gateway through PowerApps portal/MS Flow portal to you in the server.

More details about sharing On-premises Data Gateway, please check the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/share-app-resources#on-premises-data-gateways6.JPG

 

7.JPG

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
PA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

This training provides practical hands-on experience in creating Power Apps solutions in a full-day of instructor-led App creation workshop.

Microsoft Build 768x460.png

Microsoft Build is May 24-26. Have you registered yet?

Come together to explore latest innovations in code and application development—and gain insights from experts from around the world.

May UG Leader Call Carousel 768x460.png

What difference can a User Group make for you?

At the monthly call, connect with other leaders and find out how community makes your experience even better.

Top Solution Authors
Top Kudoed Authors
Users online (3,261)