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Post Partisan
Post Partisan

Cant open app in editor?

How come i can not open an app in the editor?

I have been able to open it many times and have built a great app... it works to run the app but for the last week i have not been able to open it.

 

It loads loads and loads... then complain of "cant connect to powerapps"

I try again and it fails again and again.

No error message, cant enter the app atall. So dont suggest i should change any settings in the app. I can not go to settings since i can´t open the application!!

 

I have had a support-ticket with Microsoft about this problem. But they could not help... they said i should give it some time.

But it have been a problem for me for over 6 months.

 

How to save my app so i can open it again and keep building on the app?

 

I have tried

* Exporting the app and re-uploading it.

* Going back to older versions. Works if i go months back but then i might aswell delete all my work and start over... And since this happens now and then, there are no garantee this wont happen with my new app.

* Logging in on different accounts in O365.

* Opening in Firefox, Chrome, Internet Explorer, Microsoft Edge

* Working from three different computers

* Working on different networks

 

Other apps works fine to work on. But now i have one app that does not work atall to open.

 

8 REPLIES 8
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Dual Super User III
Dual Super User III

Re: Cant open app in editor?

Open a support call.  I know there were some issues last week in certain regions, but I think those were all cleared up.  You'll need support to check this out to get this resolved.



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Post Partisan
Post Partisan

Re: Cant open app in editor?

As i wrote, i have tried this. Or what is the difference between support ticket and support call?

I had a phone call today with MS support. Ofc at that moment i could open in editor. But now it is down again. Some apps work, some wont work.

I have tried to get help from MS for 6 months.
Nothing helps.

There are no powerapps health issues that i can find?
Highlighted
Dual Super User III
Dual Super User III

Re: Cant open app in editor?

Support ticket and call are the same thing.



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Post Partisan
Post Partisan

Re: Cant open app in editor?

i think i might be on to something.

 

i think it might be a connection issue... can it be something on my end that blocks powerapps for some reason.

found this: https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/limits-and-config

 

my skills on this is very low tho.

but can i test or check if something is getting blocked when i try to connect to powerapps?

Highlighted
Post Partisan
Post Partisan

Re: Cant open app in editor?

Found this Powershell script

$addresses =    "azure.com",
                "msmanaged-na.azure-apim.net",
                "login.microsoft.com",
                "login.windows.net",
                "login.microsoftonline.com",
                "secure.aadcdn.microsoftonline-p.com",
                "graph.microsoft.com",
                "graph.windows.net",
                "gallery.azure.com",
                "azure-apim.net",
                "powerapps.com",
                "azureedge.net",
                "blob.core.windows.net",
                "flow.microsoft.com",
                "dynamics.com",
                "vortex.data.microsoft.com"

$addresses | ForEach-Object {

    Write-Host "Testing " -NoNewline
    write-host -ForegroundColor Yellow "$_ | " -NoNewline

    try{
        $TestSite = Test-NetConnection $_ -Port 443 -ErrorAction Stop -WarningAction SilentlyContinue -InformationAction SilentlyContinue
        if( $TestSite.TcpTestSucceeded -eq $true -or $TestSite.StatusDescription -eq 'OK' ){
            Write-Host -ForegroundColor Green " Test OK!"
        }
        else{ Write-Host -ForegroundColor Red " Test Failed!" }
    }
    catch{
    
        try{
        $TestSite = Invoke-WebRequest -Uri $_ -ErrorAction Stop -WarningAction SilentlyContinue -InformationAction SilentlyContinue
        if( $TestSite.TcpTestSucceeded -eq $true -or $TestSite.StatusDescription -eq 'OK' ){
            Write-Host -ForegroundColor Green " Test OK!"
        }
        else{ Write-Host -ForegroundColor Red " Test Failed!" }
        }
        catch{
            Write-Host -ForegroundColor Yellow "Unable to check site: $_"
            Write-Host -ForegroundColor Red $Error[0]
        }

    }

}

 

I got this response from running the script

 

Testing azure.com |  Test OK!
Testing msmanaged-na.azure-apim.net |  Test OK!
Testing login.microsoft.com |  Test OK!
Testing login.windows.net |  Test OK!
Testing login.microsoftonline.com |  Test OK!
Testing secure.aadcdn.microsoftonline-p.com |  Test OK!
Testing graph.microsoft.com |  Test OK!
Testing graph.windows.net |  Test OK!
Testing gallery.azure.com |  Test OK!
Testing azure-apim.net |  Test Failed!
Testing powerapps.com |  Test OK!
Testing azureedge.net |  Test Failed!
Testing blob.core.windows.net |  Test Failed!
Testing flow.microsoft.com |  Test OK!
Testing dynamics.com |  Test OK!
Testing vortex.data.microsoft.com |  Test OK!

 

So how to take next step. How to find out why i get test failed on some and Test OK on others?

 

Could this be the issue why i can not connect to my powerapps?

Highlighted
Advocate IV
Advocate IV

Re: Cant open app in editor?

We are facing the same issue from a couple of days.

App was working fine in the Play mode and Edit mode till Nov 8th. But later when we published the App with few minor changes on Nov 8th, the App stopped working in Play mode and is not being open in Edit mode.

 

We noticed there was a powerapps release(3.19104.33) on Friday. Earlier versions of the App has(3.19103.28).

 

Does the release version have anything to with these issues?

 

Thanks,

Dileep

Highlighted
Post Partisan
Post Partisan

Re: Cant open app in editor?

searching for any solution now.

i thouth i had one by finding problems with my firewall and anti-virus software

but it seems it still does not solve the issues.

 

terrible when customers miss products and there are no real answers from MS.

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