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Sighman
Advocate I
Advocate I

Canvas App loading rediculously slowly - Clicking on the I shows not logging into sharepoint

Hi,

Just recently an app is incredibly slow to load/sometimes doesn't ever load.

Looking in the App Details (on Android phone) is shows Sharepoint with 4 purple dots, indicating loading or logging in...this sometimes keeps going.... Checking other apps they all have a tick box and say signed in....

This a bug/issue/known about?

 

 Screenshot_20220227-182041_Power Apps.jpg

3 REPLIES 3
Ramole
Super User
Super User

@Sighman 
Clear the cache as you you App release is currant and it looks system not signing you in to  SharePoint  to get you data Source, try to clear the cache and see what happens, lets know  

Thank you
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Sighman
Advocate I
Advocate I

Already tried that, and web version also struggles to load....

@Sighman 
Last option is Delete SharePoint connection and re add from https://make.powerapps.com/  its your connection,
If this doesn't work please log ticket support https://powerapps.microsoft.com/en-us/support/ 
Best luck 

Thank you
If this post helps, then Click on the Thumbs Up below. and Accept it as the solution . to help others find helpful.

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