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Helper V
Helper V

Canvas Screen Not Working in Published App

Hi Guys, 

I have been working on this app without issue until recently. 

The scrollable gallery is completely blank when I publish the app (please see screens) 


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Published view on browser (Also the same on mobile) Published view via Web Browser or MobilePublished view via Web Browser or Mobile


Any ideas why this has happened as I've not changed anything.




Hello @Courtney did you try to use the monitor tool to see if an error related with the data source appears?


Hello @Courtney  this is a known issue, and we are working in a fix

Helper V
Helper V

Ok, perfect. Will I have to do anything once this has been corrected?

Resolver II
Resolver II

Hi@Courtney ,

Are you using Layout containers? I have a similar problem I wonder if it is related to that. Cause remove the containers shows everything properly but I need the containers of course.

Hi @rssilvaba 

I believe I was. Due to time constraints, I had no other option but to create a new screen and rebuild it. Instead of multiple sections in the Canvas, I added all my buttons into one expanded section. Not ideal but it seems to have 'fixed' the issue.

Resolver II
Resolver II

Hi @Yeiner, Do you have any idea when this bug fix would be deployed or where we can find the issue tracker for apps? I am still not sure this is related to the "layout containers" but I would need to know this since I have to present a responsive solution tomorrow to a client and I now need to make the decision if I need to go back and use formulas to justify and align the containers instead of "layout containers".


Hello @rssilvaba the issue was fixed. I guess you are running into a different problem. Do you have a screenshot?  

Hi @Yeiner, Please take a look at my original post. Any time I remove the layout container the icons and images show up properly. There is also a sample app there.

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