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Post Prodigy
Post Prodigy

Re: Canvas app troubleshooting

Thanks, @iAm_ManCat 

As always a brilliant suggestion, I'll set it up, but most likely the user won't test with me today as there on a conf call.

 

I'll report back tomorrow

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Post Prodigy
Post Prodigy

Re: Canvas app troubleshooting

@iAm_ManCat 

Thanks for being so helpful on this, the user is away today and returning Monday, so can't test until then

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Post Prodigy
Post Prodigy

Re: Canvas app troubleshooting

Hi @iAm_ManCat 

 

Thanks so much for your help on this.

FYI - it was that the user has changed there email address sometime ago, allowing users to receive emails from multiple email address is simple, so when the user received an email I assumed the email address was correct.

I'm now getting the users default changed to allow PowerApps to use the users current email as opposed to the old one and this was only possible by visually seeing the differences after your great suggestion.

 

Thanks once again

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Super User II
Super User II

Re: Canvas app troubleshooting

Happy to help @G99 - I'm glad to see that we got the issue solved together 😺

 

I've also run into similar issues when a user's email address doesn't match their UserPrincipalName 🙂

 

Have a great day!


@iAm_ManCat

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Sancho Harker, MVP


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