Case Management template

[Anonymous]

I'm trying to access the Case Mangement template but it's not available when I create a new app. Is there a way I can download it? 

Thank you

[caburk]

We deprecated this sample as CDS 1.0 DBs can no longer be created, which is what this app used. I can attach the app file if you're still using CDS 1.0? However, it is no longer being maintained and may have issues. 

[v-xida-msft]

Hi @Anonymous,

Do you want to create your app with the Case Management template?

If you want to create your app with the Case Management template, please check the following steps:

• Within PowerApps web portal (https://web.powerapps.com), click the "Home" option within the left side bar.
• Within the "Make apps like these" part of right panel, click "All" category. Within the Search box, type "Case Management".

Best regards,

Kris

[caburk]

@v-xida-msft@Anonymous To clarify, there were 2 case management templates previously. The one that's still available uses the Salesforce connector, but the one referenced in this post is the CDS 1.0 version, which is deprecated. 

[Radoslavov]

Hi, do you still have the template file for the deprecated case mngmt app?

can you send the zip over to radoslavov91@gmail.com 

I'm trying to build case mngmt app and I want to use the template only as a structure, I know that is not supported but building the UI of the app based on the template will be much easier for me.

Thank you in advance.

[naveens]

Hi - Did anybody send you the template zip file? I am also looking for it. On a side note, did anybody take the existing case managment tempalte that connects to Salesforce and retro fit to connect to CDS/D365? 

[caburk · Accepted solution]

This template is no longer supported and likely needs some TLC to get it working. Attaching in case you'd like to resurrect it. 

[naveens]

Thanks much @caburk for attaching the old templates. I will give it shot to check. Thanks.