cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Dodge
Advocate I
Advocate I

Cell phone on-screen keyboard entry cuts off text boxes at bottom of app

I created a power app that has multiple text boxes to enter in order to create a new list item in SharePoint.  The text boxes work fine and the SharePoint list is created fine.  My issue seems to be associated with the entry of content in the last two text boxes on the app for the mobile instance of the power app.  When I select the text box to enter content, the on-screen keyboard pops up from the bottom of the cell phone which is standard, but the text box that i selected is not hidden behind the on-screen keyboard.  The app did not scroll up so that I can see what is entered into the text box.  I have attached an image from the cell phone that shows that text box is hidden behind the on-screen keyboard on the cell phone.  Is there a configuration setting that I missed that would rectify this behavior?

6 REPLIES 6
v-yutliu-msft
Community Support
Community Support

Hi @Dodge ,

Do you mean that the textinput control will hide behind the keyboard?

I've made a similar test but not met the same problem like your description.

My keyboard will jump to the textinput blow automatically.

Inked2019-12-31+104841_LI.jpg

 

Here's my test for your reference:

1)my app's setting:

12313.PNG

 

2)my device:

iphone xs

ios 13.3

the latest version powerapps

 

Here's a doc about system requirements of powerapps for your reference:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/limits-and-config

 

 

 

Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
PowerAddict
Most Valuable Professional
Most Valuable Professional

Hi @Dodge and @v-yutliu-msft 

 

I faced a similar issue when I tried to test this out. I think the problem that was originally posted is actually that when the form has multiple text fields and the user wants to type in a field for which the user has to scroll, when the user clicks on the text input control, the keyboard partially hides the text input control. The user can scroll a bit further to fully view the the text input control but its not very user friendly. I will try to attach a video of my phone screen to further substantiate this. 

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Hardit Bhatia
https://thepoweraddict.com

Thanks for looking into this and providing some additional context.  My experience deviates somewhat from yours in that when the keyboard pops up, and it covers the text box from view for entry, there is no scroll present to move the textbox up to see what has been entered.  Very frustrating if you can't see what you are or have entered.

 

I am using a Samsung 10 with the latest updates to the Android OS.  I would have entered this before, but others in my team with other phones have a similar experience.  Hope that helps.

Hi @Dodge ,

Since my device doesn't have this problem ,so that should not be your app's setting problem, that should be powerapps itself layout problem.

What's more, there's no setting about improving this problem.

So I suggest you post this issue here:

https://powerusers.microsoft.com/t5/PowerApps-Ideas/idb-p/PowerAppsIdeas

If many people meet this problem and vote for you, Microsoft will look into this case.

If you are in emergency situation, I suggest you ask for help here:

https://powerapps.microsoft.com/en-us/support/pro/ticket/

 

 

Best regards,

 

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
CarlosMDC
Regular Visitor

Any news on this topic? I'm still experiencing this issue with the last entry controls that hide behind the onboard keyboard in my phone. I can scroll down without issues but the app will stop scrolling upwards when the last control box appears at the bottom of the complete screen, not at the visible portion of the screen when the keyboard is showing up. In order to force the control box to displace upwards, I must exit the keyboard, then select the last control box to displace it and make everything scroll-able and visible.

All available controls without keyboard enabledAll available controls without keyboard enabledLast controls are hidden and unscrollable to make visibleLast controls are hidden and unscrollable to make visibleonly visible and scrollable if I exit the keyboard and select the last controlonly visible and scrollable if I exit the keyboard and select the last control

Anonymous
Not applicable

Hello, everybody,

I'm facing the same issue. I have a Galaxy Note 9 with a 18.5 to 9 screen factor, instead of the normal 16 to 9. When I developed my app, I turned off the Lock Aspect Ratio on the settings. With that my screen appears complete without that ugly black stripe at the bottom of my screen. 

Now, reading the posts, I made reverse engineering, I saved a copy of my app with this control again on, and the issue was solved, the bottom screen fields scroll automatically over the mobile keyboard. I tested on an old iPhone 7 Plus and my app and the automatic scroll worked just fine. I can read what I'm typing on the text input field. 

I have to figure out how can I get the best of the two worlds, get my Samsung screen complete used and get the scrolling on the bottom part automatically shifted up.

 

Helpful resources

Announcements

Celebrating the May Super User of the Month: Laurens Martens

  @LaurensM  is an exceptional contributor to the Power Platform Community. Super Users like Laurens inspire others through their example, encouragement, and active participation. We are excited to celebrated Laurens as our Super User of the Month for May 2024.   Consistent Engagement:  He consistently engages with the community by answering forum questions, sharing insights, and providing solutions. Laurens dedication helps other users find answers and overcome challenges.   Community Expertise: As a Super User, Laurens plays a crucial role in maintaining a knowledge sharing environment. Always ensuring a positive experience for everyone.   Leadership: He shares valuable insights on community growth, engagement, and future trends. Their contributions help shape the Power Platform Community.   Congratulations, Laurens Martens, for your outstanding work! Keep inspiring others and making a difference in the community!   Keep up the fantastic work!        

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started: https://aka.ms/CS_Copilot_Cookbook_Gallery   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!      

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

Community Roundup: A Look Back at Our Last 10 Tuesday Tips

As we continue to grow and learn together, it's important to reflect on the valuable insights we've shared. For today's #TuesdayTip, we're excited to take a moment to look back at the last 10 tips we've shared in case you missed any or want to revisit them. Thanks for your incredible support for this series--we're so glad it was able to help so many of you navigate your community experience!   Getting Started in the Community An overview of everything you need to know about navigating the community on one page!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Ranks and YOU Have you ever wondered how your fellow community members ascend the ranks within our community? We explain everything about ranks and how to achieve points so you can climb up in the rankings! Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Powering Up Your Community Profile Your Community User Profile is how the Community knows you--so it's essential that it works the way you need it to! From changing your username to updating contact information, this Knowledge Base Article is your best resource for powering up your profile. Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Blogs--A Great Place to Start There's so much you'll discover in the Community Blogs, and we hope you'll check them out today!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Unlocking Community Achievements and Earning Badges Across the Communities, you'll see badges on users profile that recognize and reward their engagement and contributions. Check out some details on Community badges--and find out more in the detailed link at the end of the article! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Blogging in the Community Interested in blogging? Everything you need to know on writing blogs in our four communities! Get started blogging across the Power Platform communities today! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Subscriptions & Notifications We don't want you to miss a thing in the community! Read all about how to subscribe to sections of our forums and how to setup your notifications! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Getting Started with Private Messages & Macros Do you want to enhance your communication in the Community and streamline your interactions? One of the best ways to do this is to ensure you are using Private Messaging--and the ever-handy macros that are available to you as a Community member! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Community User Groups Learn everything about being part of, starting, or leading a User Group in the Power Platform Community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Update Your Community Profile Today! Keep your community profile up to date which is essential for staying connected and engaged with the community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Thank you for being an integral part of our journey.   Here's to many more Tuesday Tips as we pave the way for a brighter, more connected future! As always, watch the News & Announcements for the next set of tips, coming soon!

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today! https://aka.ms/PowerUp  

Top Solution Authors
Top Kudoed Authors
Users online (2,971)