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venka91
Helper V
Helper V

Combox choice based on Date and Time

Hi There,

 

I am just trying to do a workaround for a helpdesk solution. I would like to set the combox choice based on Time.

Example, the combobox has 4 choices like Low, Normal, High, Critical. Based on this choice, Datepicker control set the date.

If the time is after 5 PM, user must the choice colum only with "Low, Normal and High"

 

Is that doable.

2 REPLIES 2
v-albai-msft
Community Support
Community Support

Hi @venka91 ,

I cannot get your point based on current information.

Could you please provide more information or some examples about your scenario?

Best regards,

Allen

venka91
Helper V
Helper V

Hi there 

 

For a helpdesk application the user firm has choice to choose the priority of the ticket. The choices for combo box I have given as low, normal, high and critical.

 

When the user selects the priority the expected resolution date will be automatically set.

 

For low it is 5 days. Normal , 3 days and fir high 2 days and for critical it on same day. The date picker automatically set the days based in this condition.

 

However , we would like to avoid user can set priority as critical when the business hours are about to close. Our business time is from 9 AM to 5 PM.

 

So if the user wants to raise a critical prioirty ticket at 4 PM, combo box should not list the choice critical. 

 

Is that possible ? 

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