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kenneth0596
Advocate II
Advocate II

Connect Virtual Agent to Canvas App

Hi All,

 

Anybody knows how to add virtual agent to a canvas app? 

 

I read the Microsoft article but it wasnt helpful at all. Any help is greatly appreciated. 

1 ACCEPTED SOLUTION

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v-yutliu-msft
Community Support
Community Support

Hi @kenneth0596 ,

I'm afraid it's not supported to connect Virtual Agent to Canvas App currently.

Here are the lists that list all connector that canvas app supports:

https://docs.microsoft.com/en-us/connectors/

Virtual Agent is not included.

You could consider creating a customize connector based on your demands:

https://docs.microsoft.com/en-us/connectors/custom-connectors/define-blank

 

What's more, you could embed Virtual Agent in a PowerApps portal.

Here's a doc about how to make this for your reference:

https://community.dynamics.com/crm/b/joegill-com/posts/powerapps-portal-virtual-agent-bot

 

 

 

Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-yutliu-msft
Community Support
Community Support

Hi @kenneth0596 ,

I'm afraid it's not supported to connect Virtual Agent to Canvas App currently.

Here are the lists that list all connector that canvas app supports:

https://docs.microsoft.com/en-us/connectors/

Virtual Agent is not included.

You could consider creating a customize connector based on your demands:

https://docs.microsoft.com/en-us/connectors/custom-connectors/define-blank

 

What's more, you could embed Virtual Agent in a PowerApps portal.

Here's a doc about how to make this for your reference:

https://community.dynamics.com/crm/b/joegill-com/posts/powerapps-portal-virtual-agent-bot

 

 

 

Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
jojinovels
New Member

Hi,

I tried to search what you need on Google. You can try to check it.

https://www.youtube.com/results?search_query=how+to+connect+virtual+app+to+canvas

I hope it can help you.

 

Regards,

Joji Novels

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