Connect Virtual Agent to Canvas App

[kenneth0596]

Hi All,

Anybody knows how to add virtual agent to a canvas app? 

I read the Microsoft article but it wasnt helpful at all. Any help is greatly appreciated. 

[v-yutliu-msft · Accepted solution]

Hi @kenneth0596 ,

I'm afraid it's not supported to connect Virtual Agent to Canvas App currently.

Here are the lists that list all connector that canvas app supports:

https://docs.microsoft.com/en-us/connectors/

Virtual Agent is not included.

You could consider creating a customize connector based on your demands:

https://docs.microsoft.com/en-us/connectors/custom-connectors/define-blank

What's more, you could embed Virtual Agent in a PowerApps portal.

Here's a doc about how to make this for your reference:

https://community.dynamics.com/crm/b/joegill-com/posts/powerapps-portal-virtual-agent-bot

Best regards,

[jojinovels]

Hi,

I tried to search what you need on Google. You can try to check it.

https://www.youtube.com/results?search_query=how+to+connect+virtual+app+to+canvas

I hope it can help you.

Regards,

Joji Novels