cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Lemak89
Regular Visitor

Couldn't download the file (One user)

Hi all,

 

I'm having problem with "Couldn't download the file" error showing once user's trying to download the file.

It concerns one particular user and only office files (excel, word etc.) User is able to open files directly on sharepoint list.

Lemak89_0-1629716405830.png

 

Any ideas? 

There are two similar posts that haven't been solved yet.

https://powerusers.microsoft.com/t5/Building-Power-Apps/Couldn-t-download-the-file/m-p/953836#M30296...

https://powerusers.microsoft.com/t5/Building-Power-Apps/Couldn-t-download-the-file/m-p/627636#M19887...

 

Thanks in advance!

5 REPLIES 5
Nogueira1306
Community Champion
Community Champion

Check the permissions. If he only has permission to see or if he has to edit

 

If you need additional help please tag me in your reply and please like my reply.
If my reply provided you with a solution, pleased mark it as a solution ✔️!

Best regards,
Gonçalo Nogueira

Lemak89
Regular Visitor

@Nogueira1306 thanks for you response 👍
User has 'Contribute' permission granted to the sharepoint list, so he should be able to do CRUD operations.

In sharepoint list he's able to open attachments via standard sharepoint form.

Maybe it is a bug..

Try to take the user permissions and them give it again

Lemak89
Regular Visitor

@Nogueira1306  I've already tried. 

I gave him full control permission. 

I've tried with two different apps and two different sharepoint lists as well.

Unsuccessfully. The same error occurs.

Ok.. try to contact microsoft/ create a ticket

Helpful resources

Announcements
UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

M365 768x460.jpg

Microsoft 365 Collaboration Conference | December 7–9, 2021

Join us, in-person, December 7–9 in Las Vegas, for the largest gathering of the Microsoft community in the world.

Top Solution Authors
Top Kudoed Authors
Users online (3,064)