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Lucio
Frequent Visitor

Couldn't download the file

The functionality to download a file in powerapp referring to the attachment column of a sharepoint list is globally working in my organization but there are few users which get the error: Couldn't download the file. It is not a permission problem as they can access to the file if they go to the sharepoint. The issue is indipendent from the hardware (Ipad, PC) and the browser (IE, Edge, Chrome).

2 REPLIES 2

Look at the file type and size of file that can't be downloaded. Any common characteristics of the file they couldn't download?

Lucio
Frequent Visitor

The issue is valid for all the file tested so far. What makes me crazy is that I checked with around 40 end users and it is working for all of them except 3 end users so far. Unfortunately IT department didn't find any irregularities with the setup and profile of 3 users... I also checked to remove and reallocate MS licence but it didn't help.

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