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Custom Connector with local data gateway - Status 500 Error payload from gateway

Hey guys,

 

i need some help connecting to a local data gateway.

We implemented the gateway in one of our customers networks to access an api.

 

While testing the custom connector we got the following response:

 

{
"status": 500,
"message": "Received error payload from gateway service with ID 181970: Substituted: HttpRequestException:<pi>System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 130.5.10.30:8080\r\n at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)\r\n at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)\r\n at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)\r\n --- End of inner exception stack trace ---\r\n at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)\r\n at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)\r\n --- End of inner exception stack trace ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayHttpWebProcessor.<>c__DisplayClass0_0.<<ProcessRequest>b__0>d.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayPipelineTelemetry.PipelineTelemetryService.<ExecuteInActivity>d__7`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayHttpWebProcessor.<ProcessRequest>d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessorDispatcher.<DispatchImpl>d__1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessorDispatcher.<Dispatch>d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<DeserializeImpl>d__10.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<>c__DisplayClass9_0.<<Deserialize>b__0>d.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayPipelineTelemetry.PipelineTelemetryService.<ExecuteInActivity>d__7`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<Deserialize>d__9.MoveNext()</pi>.\r\nclientRequestId: 1a56808e-b90b-47cd-9160-e739-9a84ef1e",
"error": {
"message": "Received error payload from gateway service with ID 181970: Substituted: HttpRequestException:<pi>System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 130.5.10.30:8080\r\n at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult)\r\n at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)\r\n at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)\r\n --- End of inner exception stack trace ---\r\n at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)\r\n at System.Net.Http.HttpClientHandler.GetResponseCallback(IAsyncResult ar)\r\n --- End of inner exception stack trace ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayHttpWebProcessor.<>c__DisplayClass0_0.<<ProcessRequest>b__0>d.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayPipelineTelemetry.PipelineTelemetryService.<ExecuteInActivity>d__7`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayHttpWebProcessor.<ProcessRequest>d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessorDispatcher.<DispatchImpl>d__1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessorDispatcher.<Dispatch>d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<DeserializeImpl>d__10.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<>c__DisplayClass9_0.<<Deserialize>b__0>d.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayPipelineTelemetry.PipelineTelemetryService.<ExecuteInActivity>d__7`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<Deserialize>d__9.MoveNext()</pi>."
},
"source": "gatewayconnector-we.azconn-we.p.azurewebsites.net"
}

 

The network test on the gateway was successful and the server with the api can be reached from the gateway server.

 

I hope some of you can help me.

Because it's about a customer's infrastructure, I can't check your suggestions immediatly.

So I would like to collect some ideas and test them afterwards.

 

Greetings,

Julian

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