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cofordpa
Level: Powered On

Data source disconnected without notice

I've searched without much luck for a fix.  Please be patient if I've overlooked a post.

 

All connections and flows were working as expected this morning.  The App (when in design mode) started to become glitchy - wouldn't allow me to scroll to the Canvas top.  So, I saved everything & did a PC restart.  Upon logging back into PowerApps to continue editting my Canvas app, nearly every connection are listed as "Not Connected".  Upon refresh, "try again" error appears.

 

If anyone is able to help, it would be great.  Is there another outage?  I'm quite concerned.

 

Thanks

 

AppID:  356350c2-34e5-47c1-a35d-e0c081dc695c

 

3 REPLIES 3
Community Support Team
Community Support Team

Re: Data source disconnected without notice

Hi @cofordpa ,

 

Could you please try to remove and reconnect again?

What data source do you use, could you please try to close the data source whether it is open and try it again?

Could you please try to clear cache and cookies and then test it again?

 

Hope this could be helpful.

 

Best Regards.

Yumia

cofordpa
Level: Powered On

Re: Data source disconnected without notice

Hi @v-yuxima-msft ,

 

  1. Could you please try to remove and reconnect again?
    Removed all connections after refresh was failing.  Still failed.  Exported App, then imported - then Reconnected all data sources.
  2. What data source do you use, could you please try to close the data source whether it is open and try it again?Datasource are based from SharePoint Lists, closing them didn't affect the need to remove & reconnect Datasource
  3. Could you please try to clear cache and cookies and then test it again
    I've cleared all cookies, cache, and complete browsing history.

Removing & reconnecting the datasource did work.  However, it only lasted for two days before occuring again - but this time, much worse.

 

It took a few tries to connect to the homepage (https://us.create.powerapps.com/studio/#), then when it finally let me in (approximately 5 tries of signing out, signing in).  Now when I try to edit my app, it will struggle to load, then finally state "ERROR OPENING FILE  There was an error opening this file".

 

I've tried to close out, resign in a couple times. It gave me "Session ID: 1f26ab82-76b0-4c57-aa9e-587e6ada1917" for one of the attempts, subsequently this option has dissapeared.  

 

Any further advice is incredibly appreciated. 

 

 

TopShelf-MSFT
Level 10

Re: Data source disconnected without notice

Hi @cofordpa are you still experiencing this issue?

 

@TopShelf-MSFT 

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