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Frequent Visitor

Datasources failing to load

Guys I have a very strange issue and becomming desparate! (I have alreay reported this to PowerApps support team.

 

I get a slew of authentication or payload errors when trying to edit PowerApps on my laptop. I have tried the usual cache clears, InPrivate, different browsers (IE,Chrome,Edge) however nothing seems to work and so far support is not coming up with anything. When I edit my powerapp, the datasources fails to load/connect.

 

Now is the weird bit... if I my personal laptop, I get the errors. If I use my work laptop (same account, permissions, licences etc) it works absolutely fine. I have deleted and readded the data sources, from connections area "outside" of the app. Within the app the datasources cannot be refresh (authentication error), and if I remove them, I am unable to add them as they are all missing.

 

So my question is has anyone else experienced this oddness? Is there a hidden Powerapps cache stored locally on devices that could be cleared?

 

thanks in advance

1 REPLY 1
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Microsoft
Microsoft

Re: Datasources failing to load

Hello,

 

Hello,

This sounds like there are some additional restrictions which are enabled on your tenant and it restrict if accessing it outside of work domain.


Below is what you can check:

 

1. Check if there are restrictions on un-managed devices or conditional access policies enabled:

https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/concept-conditional-acces...

 

Recommendations on conditional access and multi-factor authentication in flow:

https://support.microsoft.com/en-us/help/4467879/conditional-access-and-multi-factor-authentication-...

 

2. Some information on troubleshooting PowerApps startup issues:

https://docs.microsoft.com/en-us/powerapps/maker/troubleshooting-startup-issues

 

3. Try changing the Time settings and "Set Time Zone automatically" to ON:

 

Screen1.png

 

 

 

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