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Anonymous
Not applicable

Deleted Environment

Hi,

 

I've been informed that my trial environment was deleted. I didn't know all my powerapps will be deleted also and I haven't managed to export a backup before going into production environment. My company was about to use those apps that I've created (once I would have turned into a production environment) and as I've worked very hard to create those, can you please help me recover the trial enviroment with all the apps that I've created?

 

Thank you,

Alexandru Decsei

1 ACCEPTED SOLUTION

Accepted Solutions
timl
Super User III
Super User III

Hi @Anonymous 

I would suggest that you raise a support ticket by clicking the 'Create Support Ticket' button in the lower part of this page.

https://powerapps.microsoft.com/en-us/support/

Hopefully someone from Microsoft can restore your files.

As this might be useful for others in the same situation, could you post back here to say how you get on?

View solution in original post

7 REPLIES 7
timl
Super User III
Super User III

Hi @Anonymous 

I would suggest that you raise a support ticket by clicking the 'Create Support Ticket' button in the lower part of this page.

https://powerapps.microsoft.com/en-us/support/

Hopefully someone from Microsoft can restore your files.

As this might be useful for others in the same situation, could you post back here to say how you get on?

View solution in original post

Anonymous
Not applicable

Hi, 

 

Thank you, I will raise the ticket and post the resolution.

 

Have a good day,

Alex

Anonymous
Not applicable

Hi,

 

The support managed to recover my apps. 🙂

 

Alex

That's great news Alex, I'm sure you must be relieved!

Anonymous
Not applicable

Indeed, I'm very pleased of the promptitude and kindness the support team has shown.

Hi,

 

Did you recover your environment with apps or we need to create a trial and support people will recover our apps in it?

 

Regards,

Sudhakar

Anonymous
Not applicable

Hi,

 

The support recovered the trial environment and extended it with a few days.

 

Regards,

Alex

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