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Frequent Visitor

Deleted Environment

Hi,

 

I've been informed that my trial environment was deleted. I didn't know all my powerapps will be deleted also and I haven't managed to export a backup before going into production environment. My company was about to use those apps that I've created (once I would have turned into a production environment) and as I've worked very hard to create those, can you please help me recover the trial enviroment with all the apps that I've created?

 

Thank you,

Alexandru Decsei

1 ACCEPTED SOLUTION

Accepted Solutions
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Super User
Super User

Re: Deleted Environment

Hi @adecsei 

I would suggest that you raise a support ticket by clicking the 'Create Support Ticket' button in the lower part of this page.

https://powerapps.microsoft.com/en-us/support/

Hopefully someone from Microsoft can restore your files.

As this might be useful for others in the same situation, could you post back here to say how you get on?

View solution in original post

7 REPLIES 7
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Super User
Super User

Re: Deleted Environment

Hi @adecsei 

I would suggest that you raise a support ticket by clicking the 'Create Support Ticket' button in the lower part of this page.

https://powerapps.microsoft.com/en-us/support/

Hopefully someone from Microsoft can restore your files.

As this might be useful for others in the same situation, could you post back here to say how you get on?

View solution in original post

Highlighted
Frequent Visitor

Re: Deleted Environment

Hi, 

 

Thank you, I will raise the ticket and post the resolution.

 

Have a good day,

Alex

Highlighted
Frequent Visitor

Re: Deleted Environment

Hi,

 

The support managed to recover my apps. 🙂

 

Alex

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Super User
Super User

Re: Deleted Environment

That's great news Alex, I'm sure you must be relieved!

Highlighted
Frequent Visitor

Re: Deleted Environment

Indeed, I'm very pleased of the promptitude and kindness the support team has shown.

Highlighted
Regular Visitor

Re: Deleted Environment

Hi,

 

Did you recover your environment with apps or we need to create a trial and support people will recover our apps in it?

 

Regards,

Sudhakar

Highlighted
Frequent Visitor

Re: Deleted Environment

Hi,

 

The support recovered the trial environment and extended it with a few days.

 

Regards,

Alex

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