Showing results for 
Search instead for 
Did you mean: 
Not applicable

Deleting PowerUsers (PowerApps) Account.

I'm trying to find out how to delete account from this community, or even change my profile name. I've made a mistake when I signed up for this community back when the login interface sucked (still sucks now) and I mixed up my personal account with the developer account (because PA ownership is extremely restrictive).


To be honest, PowerApps and the UI for this community feels half-baked. I tried giving those a chance but nothing seems to have improved. (Sigh). 


Accepted Solutions

Hi everyone,


Conversation has been moved to private messaging. I've handled @Anonymous's speicific ask offline.


From this issue,  I would like to share some key items all community members should know:

  • To change/update your username, you must contact the Community Administrator (@mackenzie_lyng). Community members cannot perform this action. 
  • To change/update your email address, go to my settings > personal > email > change email
  • Two or more separate user accounts cannot be merged together. This is not possible on the current UI.  


Please let me know if you have any questions. Feel free to respond below or contact @mackenzie_lyng directly. 


Thank you! Smiley Happy

View solution in original post

Copilot Studio
Copilot Studio

My sincere apologies that this was not easy to find. For your convenience I have outlined the steps below to change profile details. Please Private Message @mackenzie_lyng if you have any problem with these steps.


I appreciate your feedback on the community. The good news is that there is a redesign in progress for all Power User communities. In the meantime, don't hesitate to let me know what other features you'd like as well, and I'll work to get your ideas represented so as to improve the experience.


We hope this resolves your problem, but if you still want to close your account, I can do that for you at your request (just reply to this post - "Please close my account.") 


Thank you for your patience, and your continued feedback. 



Step 1: Click once on your screen name to see the list of commands, and select Profile



Step 2: Click Edit Profile on the page that follows (directly above the badges)






















Step 3: Using the left navigation to direct you, browse to the section in need of revisions, and make the necessary changes.

Note: You can change the email address yourself, but if you want to change your community alias you'll need our help. Please message mackenzie_lyng with your current alias, and what you'd like your new alias to be, and we will change that for you.







Step 4: Remember to save all changes before closing the browser.



Not applicable

Okay. I PMed @mackenzie_lyng but I haven't gotten back from her yet so I'm posting this here. 


I have a couple of problems with the method posted.

  1. The steps outlined only allows users to change their associated email address. I asked how to change the profile NAME. Currently, mine is the TheLoneWoof. 
  2. As I've mentioned before, I am currently handling two accounts -- my personal account and the developer account. (FYI, the developer account was made due to that issue with PA ownership.) I tried changing the email on the developer account to the one for my personal account despite both already having PowerUser profiles. Now, it said it worked. It sent me a verification email and it confirmed my verification. The problem was -- it didn't stick. Apparently, merging is not a feature and that form doesn't validate whether the new email address already has a PowerUsers profile.
  3. I want to delete the developer account, not this one. I've sent details to @mackenzie_lyng but she hasn't gotten back to me yet.


And feedback about the PowerUsers Community UI? Here's a few.

  1. Better user login experience. One of my main problems when I signed up was that when I tried to log in, despite giving the correct username-password combination (I know since it logged me in), the community kept on logging me out. For the first few days, when I logged in and went back to the PowerUsers homepage, there's that "sign in" button again.
  2. Do logging out consistently. I swear -- I can't count the times when I logged out of this community, gotten the verification that I was logged out (and get a message like this -- It's best to close your browser. Like seriously? What if I have many tabs open? What then?), went back to the general discussion page and found out that I wasn't logged out yet. THIS IS RIDICULOUS. I've managed so far by using incognito mode with the community but get your sh*t together.
  3. Your code editor SUCKS. I meant the editor for putting in code for the posts, not PA Studio. Why isn't the font on that thing monospaced? Sure, it opens another textbox and I'm fine with that BUT WHY ISN'T THAT MONOSPACED!? It's expecting code for crying out loud.
  4. You need a better system of reporting bugs. People in this community don't have one convenient resource for known bugs. All of it just gets buried in the general discussion or what not. Sure, you can enter another board for it under this community but users would most probably misuse it (e.g. reporting bugs caused by an error in code, not actual bugs). But what you could do is compile links to selected posts (you guys read those reports, I assume) that discuss the bug in one convenient location. And maybe add comments like which versions of PA is this related to? Is it fixed? On what version?
  5. Add a FAQ page for this community. It's ridiculous that I have not seen a page here that says I cannot delete my own posts and replies since you know, I can't. There are a couple of other things I've had to learn to make it work.
  6. Better image attachments. I posted a few posts with images on them but the size of the image in the editor doesn't reflect the actual size of the image when it's posted. Why?

Usually, I can handle some hard-to-use features. No community UI can be perfect after all. But, some of these are very basic things one could reasonably assume would be alright. This is Microsoft, not just some small, starting company trying to figure things out.


Hello @Anonymous


I'm going to see what I can do to respond to each of your asks individually to make this easier for you and other community members. We are actively working on the site design, and I have already shared your comments with key stakeholders so there is heightened awareness of these issues.


In the meantime, I wanted to point out that we have 3 helpful links related to your ask on bug reporting.


Release notes:


Support page (see common issues):


My blog on support options:


I'll be getting back to you shortly on this, and regarding the other topics in your feedback. Thank you for your patience, and continued feedback,



Not applicable

So, yeah. I misspoke (mistyped, rather) about the bug reporting thing. I was talking about bug documentation. For example, I'd like a section in this forum about known bugs compiled by the PA Staff (or PA Support Staff, I don't know) and their status (e.g. Fix started, Not a bug, Fixed on this update, etc.). It'd be nice to just refer to this list when an update hits and wrecks something. (Just like that time when you guys changed variable typing from dynamic to static, or something similar) Or even for more trivial things such as how to best handle new line characters (e.g. how "Char(13) & Char(10)" may or may not work).


Also, this page --

This doesn't really cover common issues. For example, there was this known issue about the Connections tab being unscrollable. Although this was fixed in the Dec 8 update, it would have been nice to have it in that page in the 3 or so weeks the issue was there. And maybe add a "Update PA Studio" thing if this bug happens.


Not applicable

And one other question -- Why is this question considered solved? You guys haven't answered my question yet and I don't remember choosing a solution for this. @Audrie-MSFT, could you explain what happened here?

Hi everyone,


Conversation has been moved to private messaging. I've handled @Anonymous's speicific ask offline.


From this issue,  I would like to share some key items all community members should know:

  • To change/update your username, you must contact the Community Administrator (@mackenzie_lyng). Community members cannot perform this action. 
  • To change/update your email address, go to my settings > personal > email > change email
  • Two or more separate user accounts cannot be merged together. This is not possible on the current UI.  


Please let me know if you have any questions. Feel free to respond below or contact @mackenzie_lyng directly. 


Thank you! Smiley Happy



I have a similar issue that you might be able to help me with. My account is linked to the company Office365 account which was migrated to a new Office365 tenant. I'm still able to login using the email addres now but the old tenant is set to shutdown soon. 

So I tried changing the email address but it keeps going back to the old everytime I logout and log back in. 

Much appreciated if you could help permanently chage the email address. Ideally to my personal address.




Sure. I know we've sometimes had problems with users being able to retain their original posts - but I believe that has been resolved since this message post was started. PM me the old email address and the new email address and I will adjust in the profile.


Thank you for your patience,


Helper IV
Helper IV

I accidently created two accounts using two different emails that i have i don't want to use both can i know how to dleet one of them and to change email id for the other.

I tried to change mail address but its going back to the previous one.


Helpful resources


Celebrating the May Super User of the Month: Laurens Martens

  @LaurensM  is an exceptional contributor to the Power Platform Community. Super Users like Laurens inspire others through their example, encouragement, and active participation. We are excited to celebrated Laurens as our Super User of the Month for May 2024.   Consistent Engagement:  He consistently engages with the community by answering forum questions, sharing insights, and providing solutions. Laurens dedication helps other users find answers and overcome challenges.   Community Expertise: As a Super User, Laurens plays a crucial role in maintaining a knowledge sharing environment. Always ensuring a positive experience for everyone.   Leadership: He shares valuable insights on community growth, engagement, and future trends. Their contributions help shape the Power Platform Community.   Congratulations, Laurens Martens, for your outstanding work! Keep inspiring others and making a difference in the community!   Keep up the fantastic work!        

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started:   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!      

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

Community Roundup: A Look Back at Our Last 10 Tuesday Tips

As we continue to grow and learn together, it's important to reflect on the valuable insights we've shared. For today's #TuesdayTip, we're excited to take a moment to look back at the last 10 tips we've shared in case you missed any or want to revisit them. Thanks for your incredible support for this series--we're so glad it was able to help so many of you navigate your community experience!   Getting Started in the Community An overview of everything you need to know about navigating the community on one page!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Ranks and YOU Have you ever wondered how your fellow community members ascend the ranks within our community? We explain everything about ranks and how to achieve points so you can climb up in the rankings! Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Powering Up Your Community Profile Your Community User Profile is how the Community knows you--so it's essential that it works the way you need it to! From changing your username to updating contact information, this Knowledge Base Article is your best resource for powering up your profile. Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Blogs--A Great Place to Start There's so much you'll discover in the Community Blogs, and we hope you'll check them out today!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Unlocking Community Achievements and Earning Badges Across the Communities, you'll see badges on users profile that recognize and reward their engagement and contributions. Check out some details on Community badges--and find out more in the detailed link at the end of the article! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Blogging in the Community Interested in blogging? Everything you need to know on writing blogs in our four communities! Get started blogging across the Power Platform communities today! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Subscriptions & Notifications We don't want you to miss a thing in the community! Read all about how to subscribe to sections of our forums and how to setup your notifications! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Getting Started with Private Messages & Macros Do you want to enhance your communication in the Community and streamline your interactions? One of the best ways to do this is to ensure you are using Private Messaging--and the ever-handy macros that are available to you as a Community member! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Community User Groups Learn everything about being part of, starting, or leading a User Group in the Power Platform Community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Update Your Community Profile Today! Keep your community profile up to date which is essential for staying connected and engaged with the community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Thank you for being an integral part of our journey.   Here's to many more Tuesday Tips as we pave the way for a brighter, more connected future! As always, watch the News & Announcements for the next set of tips, coming soon!

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today!  

Top Solution Authors
Top Kudoed Authors
Users online (3,359)