Hello, i have created a powerapps which is to be used by requesters to submit tickets. And admin team works on the submitted tickets. And there are 3 different admin teams to work on the ticket at 3 levels e.g. one admin team works on ticket and assigns to next team then it should be visible to next team 2 and when team 2 work on ticket then it should be visible to team 3.
Fields used in app : Task Status, Admin Team group, Ticket assigned to Individual etc. Could you please help how to achieve the required functionality.
I could see that filtration of tickets is possible by existing logic.
Sorry if you see my requirement has changed. But, requirement is that once current admin team has completed their work on ticket then they should be able to assign the ticket to next team :
To achieve this functionality, we have used 'Move to Next' button and 1st admin team person will click on it and 'Assigned to group' column should get name of next admin group. Currently, we are getting 1st admin group value using below formula :