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Kudo Kingpin
Kudo Kingpin

Downloading... in a loop

Hi there, I am checking my app and it works perfect in my browser, but when I try to open in my Ipad/Iphone it's caught in a death loop. 


Any idea?


thanks in advance


Accepted Solutions

As a workaround, please change the icon of your apps to a smaller image (less than 32kb), or you can use one of the default icons provided. This should fix the issue and apps should open fine in iOS.


In the next release (2.0.650), the issue will be fixed.


View solution in original post

Power Apps
Power Apps

Hi, could you please share a session id when this happens ? We can take a look on our side to see why the app is not opening.

Sure, how can I do that?



On your iphone app, click menu icon on top left corner, and you'll see Session Details option. 

Faster with a picture20170601_194556.jpg

Hello there, I guess I know what is the issue, when I try to edit the app I got a window and it says that I have another session of my app blocked for editing. close the other sesssion first.....OVERRIDE  or CANCEL


Well I don't know how to close did, but what I did was to deleted all my previos version of the app 32 so far but the probelm continues.


I can see the data in my browser but the death loop continue in my ipad/iphoneCapture.JPG

Frequent Visitor

I'm having the same issue! The app worked a couple of days ago. 


Now caught in the "Downloading..." loop. I have no other instances open.

Did you click "Override", this is just to notify you that you may be overwriting changes if saving on a different session/computer.

Clicking Override should just open the app.

Hello there, yes I did, but still the same I cannot open the app in my ipad / iphone. same death loop

Not applicable

I am having the same issue

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